BlueSpring Wellness – NetSuite Shopify Integration Connector Case Study

Summary

Blue Spring manufactures and distributes health and wellness, skincare, and nutritional products. Their flagship “Super Blue Stuff” is a well-known brand in the pain relief product category. Folio3 seamlessly integrated its Shopify web store with its NetSuite ERP system creating a holistic system for monitoring and reporting processes across the organization.

Customer

Blue Spring provides pure and natural products to help our customers achieve balanced health and wellness. Makers of the original “Super Blue Stuff” OTC natural pain relief cream and other fine herbal supplements, Blue Spring is one of the leading names in the wellness category.

Challenge

The client was using Shopify as one of their front-end channels and Oracle’s NetSuite as their back-office ERP system. Since the two systems were connected, Blue Spring had to rely on manual data entry to information in the two systems accurately synced. The entire manual data handling process used up a lot of time and effort taking up a lot of overhead.

Solution

Folio3’s proprietary NetSuite Shopify Integration connector is an Integration-as-a-Service product that fully automates and integrates your Shopify web store and NetSuite ERP system. The connector seamlessly automates end-to-end information flows, helping you save a lot of time and effort that would have been wasted in manually keeping the Shopify and NetSuite accounts in sync.

With the Folio3’s proprietary connector, Blue Spring was able to shift their focus from manual data handing to improving other business areas such as sales, order fulfillment, and customer service. The connector’s implemented standard feature set included:

  • Import Customers from Shopify to NetSuite.
  • Import Sales Orders from Shopify to NetSuite.
  • Invoice sync from NetSuite to Shopify.
  • Export Inventory Quantity from NetSuite to Shopify.
  • Export Sales Price from NetSuite to Shopify.
  • Export Order Status and Shipping info from NetSuite to Shopify.
  • Export Refund Data from NetSuite to Shopify.

Folio3’s NetSuite Shopify Integration connector is Built for NetSuite and thus offers the same level of security as NetSuite while complying with all the outlined standards and practices.

Result

Blue Spring fully integrated and automated their Shopify web store and back-office NetSuite ERP systems and created a complete e-infrastructure from end-to-end. With complete visibility throughout the organization, Blue Spring can monitor their entire value chain and delivery from within their NetSuite ERP system. While saving a lot of time and effort, Blue Spring can now completely shift efforts towards other key performance areas rather than being slowed down by operational bottlenecks.

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