Mother Dirt – NetSuite Magento 2 Integration connector Case Study

Summary

A subsidiary of AOBiome, Mother Dirt is a US-based beauty brand that manufactures, markets, and sells healthy skin-care products based on naturally occurring good bacteria. Folio3 fully integrated their Magento 2 Enterprise Cloud-based web store with their back-office NetSuite ERP system.

Customer

Mother Dirt is a company developing biome-friendly products for the skin and reinventing what it really means to be clean and healthy. Mother Dirt offers a line of products ranging from mists, cleansers, to shampoos, etc. that contain live ammonia-oxidizing Bacteria. Their products are designed to cleanse the skin and help restore the delicate balance of the skin biome.

Challenge

Mother Dirt wanted to automate the data flow between their Magento 2 web store and NetSuite ERP system, in order to avoid wasting any time and resources on synchronizing the two disparate systems. The manual data entry added the risk of error, additional costs, and used up a lot of time to extract and process data between the two systems.

Solution

Folio3’s proprietary NetSuite Magento Integration connector is an Integration-as-a-Service product that fully integrates NetSuite ERP with your Magento powered web store. Mother Dirt was able to completely automate the synchronization of information between their NetSuite ERP and Magento 2 systems while saving valuable time and costs involved in the process.

Folio3 seamlessly integrated and completely automated the flow of data between the front and backend systems creating a holistic e-infrastructure. With the seamless and automated flow of information through the system, Mother Dirt can concentrate efforts towards other key performance areas such as sales, insights, and fulfillment, etc. The standard feature set of the connector includes the following:

  • Import Customers from Magento 2 to NetSuite.
  • Import Sales Orders from Magento 2 to NetSuite.
  • Export Item data from NetSuite to Magento 2.
  • Promotional Codes syncing from NetSuite to Magento 2.
  • Invoice sync from NetSuite to Magento 2.
  • Export Sales Price from NetSuite to Magento 2.
  • Export Order Status and Shipping info from NetSuite to Magento 2.
  • Export Refunds and Credit Memos from NetSuite to Magento 2.
  • Import the selected Sales Order (on demand) from Magento 2 to NetSuite, from the Connector Dashboard.
  • Sync Sales Orders on-demand from Magento 2 to NetSuite, from the Connector Dashboard.
  • Sync Items on-demand from NetSuite to Magento 2, from the Connector  Dashboard.
  • Sync Refunds on-demand NetSuite to Magento 2, from the Connector Dashboard.

Folio3’s NetSuite Magento Integration connector is Built for NetSuite, therefore it is completely secure while complying with all the standards and practices set by NetSuite as well.

Result

Mother Dirt completely phased our manual data entry processes, ultimately eliminating human error, maximizing the accuracy of data, while saving time and cost. With Folio3’s NetSuite Magento Integration connector, Mother Dirt was able to create an end-to-end system that streamlines all data flow in the organization. The company can shift focus towards creating effective communications and superior experiences for customers to boost overall growth without the hassle of being slowed down by scaling issues.

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