Case Study: NetSuite SuiteSuccess Manufacturing Standard ERP Implementation for Centre PowerSports

Customer Success Story

Folio3 implemented NetSuite SuiteSuccess Manufacturing Standard with WMS and Demand Planning for Centre PowerSports to manage their powersports dealership operations.

Company

Centre PowerSports

Company Size

51-100

Industry

Automotive

Region

NetSuite Services

NetSuite SuiteSuccess Manufacturing Standard

All NetSuite Solutions and Modules

NetSuite WMS NetSuite Demand Planning

Application replaced

About Centre PowerSports

Centre PowerSports & Marine in Sauk Centre, MN, offers the best brands in the powersports and marine industry.
PowerSports division features Ski-Doo, the #1 selling snowmobile in the world.
Sea-Doo, the #1 watercraft brand in the world.
Can-Am Off-Road ATVs, Side X Sides, Spyder and Ryker products.
All products deliver industry-leading technology and performance.

Centre PowerSports & NetSuite

With NetSuite implementation, Centre PowerSports:

Unified operations across a 3.4M item catalog with automated item activation and Shop-Ware integration.
Enabled real-time inventory tracking with WMS across multiple locations with bin and lot/serial capabilities.
Connected repair services, sales operations, and regulatory form generation into one manufacturing platform.
Built a foundation for demand planning and landed cost tracking across procurement operations.

Summary

Centre PowerSports achieved operational transformation across sales, service, inventory, and compliance through NetSuite SuiteSuccess Manufacturing Standard implementation, along with NetSuite WMS and NetSuite Demand Planning modules.

Aimed to replace Lizzy (DMS) and SolidCommerce (PIM) with a unified ERP while managing a 3.4M item catalog (200k active) and integrating Shop-Ware for payments and repair orders.

With this implementation, they gained centralized manufacturing ERP with automated catalog item activation, Shop-Ware integration for payments and work orders, custom regulatory PDF forms, and WMS capabilities.

Centre PowerSports also wanted to implement a custom item mass import tool, rebate/hold back tracking, landed cost management, and support case tracking.

The Challenge

Centre PowerSports faced multiple operational challenges before NetSuite:

Unable to manage 3.4 million catalog items with only 200k items actively sold.
Could not track inventory across multiple warehouse locations with bin and lot/serial requirements.
Lacked integration between Shop-Ware payments and back-office financial operations.
Had no way to generate custom regulatory forms required for vehicle and watercraft sales.
Could not create work orders for repair services from Shop-Ware system.
Struggled to track landed costs on incoming shipments as part of item costs.
Had no system to manage support cases and track them until closure.
Missing demand planning capabilities for inventory optimization.
Unable to track rebates and holdbacks across vendor relationships.

Solution

Centre PowerSports partnered with Folio3 to implement NetSuite SuiteSuccess Manufacturing Standard, along with NetSuite WMS and NetSuite Demand Planning modules.

Our implementation purpose was to address the specific challenges faced by powersports dealerships with high-volume catalogs and complex service operations. Folio3’s solution focused on:

Single US Subsidiary for Centre Sports, LLC with landed cost and sales tax configuration.
Core Financials with GL, AR, AP, procurement, inventory, work orders, demand planning, WMS, and support management.
Item Mass Import Tool script for 3.4M items migration (200k active, 3.2M inactive).
Catalog Item Activation script on sales orders to activate inactive items when sold.
Shop-Ware integration for payment sync, creating invoices and customer payments automatically.
Shop-Ware integration for repair order sync, creating work orders and completions.
Custom PDF Forms: DNR Universal Registration, MSO, Social Media Consent, Watercraft Title and Registration Application.
Custom PDF Forms: As-Is form, BRP Bid Form, On-Road License, Sales Checklist.
Rebate and Hold Back Saved Searches for vendor tracking and management.

Results

With NetSuite SuiteSuccess Manufacturing Standard Implementation, Folio3 helped Centre PowerSports achieve the following:

Unified platform manages 3.4M items with 200k active and automatic activation when items sell.
Shop-Ware integration syncs payments, creating invoices and customer payments automatically.
Shop-Ware repair orders create work orders and work order completions in NetSuite.
Custom PDF forms are now generated for DNR registration, MSO, watercraft titles, and sales documentation.
WMS tracks inventory with bin locations and lot/serial numbering across locations.
Landed costs are now captured on incoming shipments and flow to item costs automatically.
Support cases track from creation through closure with issue management workflows.
Demand planning supports inventory optimization across the catalog.
Rebate and hold back tracking now monitors vendor relationships through saved searches.