Workflow breaks at the month-end close without ongoing monitoring. This costs $5,000-$15,000 per incident in lost productivity and delayed closings.
New hires can’t operate custom scripts because no formal knowledge transfer happens post-implementation. HR and training teams absorb 40+ hours per new employee.
A single field change breaks three reports. Without dependency mapping, you’re paying $250-$500 per hour for reactive fixes.
Ad-hoc support bills spike 30-40% post-go-live. This blows budget forecasts and creates unwanted CFO friction.
Budget certainty with no per-ticket overages. Plan your NetSuite support spend like any other SaaS subscription.
Your dedicated NetSuite support team includes NetSuite-certified architects, functional consultants, and developers.
Training sessions ensure your team knows and owns the systems. We conduct the complete knowledge transfer.
Your global operations can’t be trusted with a partner who follows a single timezone. Our NetSuite support services are available anytime.
Folio3 NetSuite team’s knowledge, capability & technical proficiency were crucial in achieving our go-live target. Our financial team has benefited from increased visibility & automation while NetSuite’s ability to integrate with external solutions has further driven efficiencies. Overall, we have observed an estimated 40% reduction in manual data entry related to order processing & inventory management significantly enhancing productivity.
Adam Sharp, VP Operations ,
Massif appreciates the Folio3 team & work accomplished over our 2025 contracts. Folio3 has been responsive & thorough in addressing our customization needs & recent work has enabled us to improve efficiency.
Jill Vargas, , Director of Finance
Working with Folio3 has been a revelation. They stepped into a completely undocumented system & took full ownership of it. Thanks to their diligence & technical expertise, we can now move forward with confidence.
Mick Olinik, , Chief Experience Officer
It has been a true pleasure to work with the Folio3 team. They were very knowledgeable in NetSuite & guided us in making critical decisions. Implementing NetSuite with Folio3’s Magento & Shipstation integrations has been a game-changer, providing better visibility, improved automation & greater efficiency across our operations.
Jan Garrett,,Financial Controller
We extend our sincere thanks to the entire Folio3 team for the successful implementation of Oracle NetSuite. Their persistent support, coordination & problem-solving throughout the project was exceptional. Their dedication & willingness to go the extra mile made a significant difference.
Faiza Munir, , Account Manager
Our NetSuite go-live support services ensure a smooth, supported launch of your NetSuite ERP with immediate access when you need it most.
Our NetSuite post-go-live support services ensure your NetSuite ERP evolves with your business processes as your business needs grow.
Achieve peak performance across finance, CRM, sales, procurement, inventory, and project management to resolve issues as well as manage user inquiries through NetSuite systems support.
Our certified NetSuite experts customize dashboards to meet your business demands and help with administrative tasks like managing dashboards, workflows, and roles.
Every business operates differently, and the ERP implementation should reflect that. With our NetSuite customization support services, we enable you to customize NetSuite to match how you operate.
Every business operates differently, and the ERP implementation should reflect that. With our NetSuite customization support services, we enable you to customize NetSuite to match how you operate.
We offer expert NetSuite-related advice and best-practice recommendations, identify improvement opportunities, and collaborate with you to implement effective solutions.
We connect NetSuite with your existing systems, whether they are ecommerce platforms, CRM, 3PL, or marketplaces. We provide full custom integration solutions.
Our dedicated NetSuite support team designs personalized system architectures and covers everything from data migration to customizations and workflow optimization.
With our NetSuite ERP managed services, we handle technical challenges, guide third-party integrations, and manage production and sandbox environments for your business.
Our team of NetSuite experts addresses technical issues to ensure optimal performance, user adoption, and scalability.
Our NetSuite training services ensure your team is proficient and confident in using the system, from initial go-live training to ongoing education.
We’re proud to be recognized for our consistency, quality, and impact.
Folio3 has a pool of 75+ certified NetSuite functional consultants. Have a look at some of our top consultants.
ERP Consulting Manager
ex-Capgemini and other orgs with 12 years of exp.
United States
Senior Functional Consultant
ex-Principal Functional Consultant @ Oracle
United States
Senior Functional Consultant
ex-Senior Principal Consultant @ Oracle NetSuite
United Kingdom
Principal Consultant
ex-Oracle EBS Functional Consultant @ A. F. Ferguson & Co.
United States
Folio3 offers end-to-end NetSuite support services for both go-live and post-go-live phases of your NetSuite project. We offer the following services:
No. We work on quarterly retainers for go-live and post-go-live support with no lock-in. You get team-based engagement with dedicated NetSuite support experts assigned to your support project based on your requirements.
Yes. You’re assigned a dedicated team of NetSuite-certified architects, functional consultants, and developers who know your instance.
Yes. That’s most of our business. Broken scripts, bad data migrations, poorly designed workflows, and stuck approvals. We’ve seen it all and fixed them all.
Book a discovery session with us. We’ll understand your current pain points, audit your system, and recommend the right support level to get them fixed.
Yes. We work with businesses based in North America, Europe, Australia, Canada, and the UK. This is also how we employ a follow-the-sun NetSuite support model for businesses that have a global presence and cannot afford to work with a team that operates in a single timezone.
Yes. We debug broken SuiteScripts after NetSuite releases, new subsidiary additions, or any other changes that break your customizations.
Yes. We repair broken API connections, build custom NetSuite connectors, and provide ongoing integration health monitoring. Read our customer stories of NetSuite integration.
Yes. We handle module implementation, sandbox validation, UAT coordination, and post-module troubleshooting as part of ongoing support.
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