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Ever used outdated ERP software that just couldn’t keep up with your business?
That clunky system that makes simple tasks take forever? The one where getting real-time data feels like pulling teeth?
That’s the reality for many businesses stuck with legacy ERP systems like Epicor.
And the cost? Lost productivity, missed opportunities, frustrated employees, and a serious competitive disadvantage.
The real problem? An ERP system that wasn’t built for today’s business challenges.
If you’re considering a switch from Epicor to NetSuite or evaluating both systems for the first time, you’ve come to the right place. This comprehensive comparison will help you understand exactly why thousands of businesses are migrating from Epicor to NetSuite in 2025.
Let’s be honest about what happens when your ERP system can’t keep up:
Your finance team wastes days on manual processes. Reconciliations, consolidations, and month-end close drag on while more strategic work waits.
Your sales team lacks crucial customer insights. They can’t see inventory levels, order history, or customer profitability in real-time.
Your inventory team fights constant inaccuracy issues. Stock-outs happen regularly, or worse, you’re over-purchasing to compensate.
A few months go by. Your competitors with better systems start outperforming you. They’re more agile, more efficient, and growing faster.
A year later. You’re spending more on maintaining your outdated system than you would on a modern solution. Your team is frustrated, and your customers notice the impact.
Now it’s not a simple fix. You need a complete overhaul, and you’ve already lost ground to competitors.
And the problems only multiply from there:
Outdated ERP = competitive disadvantage and stunted growth.
The fundamental differences that drive businesses to switch from Epicor to NetSuite include:
| Key Difference | NetSuite | Epicor |
|---|---|---|
| Architecture | True cloud solution built from the ground up | Initially on-premises, now offered as hosted or cloud solution |
| Updates | Automatic twice-yearly updates for all customers | Manual updates that require planning and resources |
| Global Capabilities | Built-in support for 190+ currencies, 27+ languages, and global tax compliance | Limited international capabilities requiring additional setup |
| Integration | Single platform with unified data model | Often requires integration between modules |
| Industry Focus | Broad industry support with tailored solutions | Primarily focused on manufacturing and distribution |
| Customization | Customizations automatically carry forward with updates | Customizations may need to be reworked with updates |
| User Experience | Modern interface consistent across all devices | Interface varies by module and access method |
| Implementation | Faster implementation with SuiteSuccess methodology | Typically longer implementation timeframes |
Companies typically make the switch when:
Let’s explore how NetSuite and Epicor compare across key business functions to understand why NetSuite has become the preferred choice for forward-thinking businesses.
Which system offers better financial management, NetSuite or Epicor?
When it comes to financial management – the heartbeat of your business – NetSuite provides significantly more advanced capabilities than Epicor, especially for companies with multi-entity operations or international presence.
| Financial Management Feature | NetSuite | Epicor |
|---|---|---|
| Multi-Currency | ✓ 190+ currencies with real-time exchange rates | ✗ Limited currencies with manual updates |
| Global Tax Compliance | ✓ Built-in for dozens of countries | ✗ Basic, requires significant manual setup |
| Multi-Entity Management | ✓ Seamless consolidation across unlimited entities | ✗ Requires additional modules and complex setup |
| Financial Close Automation | ✓ Advanced automation tools for faster close | ✗ More manual processes required |
| Revenue Recognition | ✓ Sophisticated automation with ASC 606 compliance | ✗ Basic capabilities requiring manual work |
| Financial Reporting | ✓ Real-time reporting with drill-down capabilities | ✗ Often requires technical expertise to build reports |
| Billing Management | ✓ Handles complex billing scenarios automatically | ✗ Less flexible for subscription and complex billing |
| Audit Trail | ✓ Comprehensive, tamper-proof | ✗ Basic tracking |
Both systems offer inventory management, but NetSuite provides a more integrated, real-time approach that connects inventory data with all other business operations.
| Inventory Management Feature | NetSuite | Epicor |
|---|---|---|
| Real-Time Visibility | ✓ Instant visibility across all locations | ✗ Often requires refreshing or batch updates |
| Demand Planning | ✓ Advanced forecasting with machine learning | ✗ Basic forecasting capabilities |
| Multi-Location Management | ✓ Seamless management across unlimited locations | ✗ Can become complex with many locations |
| Inventory Control | ✓ Automated replenishment and min/max levels | ✗ Requires more manual intervention |
| Serial and Lot Tracking | ✓ Comprehensive tracking throughout lifecycle | ✗ Basic tracking capabilities |
| Bin and Warehouse Management | ✓ Advanced warehouse management included | ✗ May require additional modules |
| Cycle Counting | ✓ Streamlined processes with mobile support | ✗ More manual processes |
| Inventory Reporting | ✓ Real-time analytics and reporting | ✗ Often requires custom report building |
The difference in CRM functionality is one of the most significant advantages NetSuite offers over Epicor. While Epicor offers basic customer management, NetSuite provides a fully integrated CRM system that connects sales, service, and marketing with the rest of your business operations.
| CRM Feature | NetSuite | Epicor |
|---|---|---|
| Lead-to-Cash Process | ✓ Seamless end-to-end process on one platform | ✗ Often requires multiple modules or systems |
| Customer 360° View | ✓ Complete view including orders, support, finances | ✗ Limited visibility across departments |
| Sales Forecasting | ✓ Advanced forecasting with probability weighting | ✗ Basic forecasting capabilities |
| Marketing Automation | ✓ Robust campaign management and email marketing | ✗ Limited or requires third-party tools |
| Customer Service | ✓ Integrated case management with escalation | ✗ Basic support capabilities |
| Mobile Access | ✓ Full functionality on mobile devices | ✗ Limited mobile capabilities |
| Customer Portal | ✓ Self-service portal with real-time data access | ✗ Limited portal capabilities |
| Integration with Operations | ✓ Native integration with inventory, fulfillment, finance | ✗ Often requires custom integration work |
For inventory-intensive businesses, effective inventory management is critical to success. NetSuite’s unified approach offers significant advantages over Epicor’s more compartmentalized system.
NetSuite provides:
Epicor’s inventory management:
Yes, NetSuite significantly outperforms Epicor when it comes to CRM capabilities. This difference becomes especially important for businesses looking to improve customer relationships and drive growth through better sales and service experiences.
With NetSuite CRM, you get:
Epicor’s CRM capabilities are more limited, often requiring:
How does NetSuite’s reporting compare to Epicor?
When it comes to business intelligence and reporting capabilities, NetSuite offers significant advantages over Epicor, particularly in ease of use and real-time analytics.
| Reporting Capability | NetSuite | Epicor |
|---|---|---|
| Real-Time Data | ✓ All reports reflect current data instantly | ✗ Often relies on batch processes or refreshes |
| Self-Service Reporting | ✓ Business users can create reports without IT help | ✗ Often requires technical expertise |
| Role-Based Dashboards | ✓ Personalized dashboards tailored to user roles | ✗ Less sophisticated personalization |
| Drill-Down Capabilities | ✓ Click through from summary to transaction details | ✗ Limited drill-down capabilities |
| Scheduled Reports | ✓ Automated delivery to stakeholders | ✗ Less flexible scheduling options |
| KPI Scorecards | ✓ Built-in KPI tracking with alerts | ✗ Less robust KPI functionality |
| Consolidated Reporting | ✓ Seamless multi-entity reporting | ✗ More complex to achieve multi-entity views |
| Mobile Analytics | ✓ Full reporting capabilities on mobile devices | ✗ Limited mobile reporting |
NetSuite’s SuiteAnalytics provides business intelligence tools that are accessible to non-technical users, enabling everyone in your organization to access the insights they need without relying on IT or data specialists.
Epicor’s reporting often requires more technical expertise and may involve multiple tools or modules to achieve comparable results. Creating new reports or modifying existing ones typically demands more specialized knowledge.
Which ERP supports business growth better: NetSuite or Epicor?
Scalability is a critical factor when choosing an ERP system, as it determines how well the platform can grow with your business. NetSuite was designed specifically for scalability, offering significant advantages over Epicor for growing businesses.
| Scalability Factor | NetSuite | Epicor |
|---|---|---|
| User Scaling | ✓ Easily scales from 5 to 5,000+ users | ✗ Performance issues can emerge with large user counts |
| Transaction Volume | ✓ Handles high transaction volumes efficiently | ✗ May require infrastructure upgrades for high volumes |
| Global Expansion | ✓ Built-in support for international operations | ✗ Requires significant configuration for global use |
| New Business Models | ✓ Adapts to new revenue streams and business models | ✗ May require new modules or significant customization |
| Acquisition Integration | ✓ Easily add new entities with standardized processes | ✗ More complex to integrate acquired companies |
| Performance at Scale | ✓ Maintains performance as your business grows | ✗ May require additional optimization |
| Upgrade Complexity | ✓ Automatic upgrades regardless of size | ✗ Upgrades become more complex with growth |
| IT Resource Requirements | ✓ Minimal IT resources required even at scale | ✗ Typically requires more IT support as you grow |
NetSuite customers frequently cite scalability as a key reason for choosing the platform over Epicor. The system’s architecture was built from the ground up to accommodate growth without requiring major re-implementations or disruptive changes.
For businesses with international operations or global expansion plans, the differences between NetSuite and Epicor become even more pronounced. NetSuite provides comprehensive capabilities for managing global businesses that Epicor simply can’t match.
| Global Capability | NetSuite | Epicor |
|---|---|---|
| Multi-Language | ✓ 27+ languages built into the platform | ✗ Limited language support |
| Multi-Currency | ✓ 190+ currencies with automated exchange rates | ✗ Basic multi-currency requiring manual updates |
| Global Tax Compliance | ✓ Built-in tax engines for many countries | ✗ Limited international tax support |
| International Accounting Standards | ✓ Supports GAAP, IFRS, and local standards | ✗ Less robust international accounting |
| Multi-Subsidiary Management | ✓ Unified management of global entities | ✗ More complex entity management |
| Localized Business Processes | ✓ Support for country-specific requirements | ✗ Limited localization capabilities |
| Global Consolidation | ✓ Automated financial consolidation | ✗ More manual consolidation processes |
| Global Reporting | ✓ Unified reporting across all entities | ✗ Often requires additional tools or processes |
NetSuite’s OneWorld capabilities provide a unified platform for managing global businesses, with support for country-specific requirements while maintaining consolidated visibility across the entire organization. This approach dramatically simplifies the challenges of operating internationally.
How much more does NetSuite cost compared to Epicor?
When comparing costs between NetSuite and Epicor, it’s essential to consider the total cost of ownership (TCO) over 3-5 years, not just the initial implementation and licensing fees.
| Cost Factor | NetSuite | Epicor |
|---|---|---|
| Licensing Model | Subscription-based, user licenses | Various options: perpetual, subscription |
| Initial Implementation | $25,000-$100,000+ depending on complexity | $50,000-$150,000+ depending on complexity |
| Annual Subscription | Based on modules and user count | Varies based on deployment model |
| Hardware Costs | None (true cloud) | Significant for on-premises deployments |
| Upgrade Costs | Included in subscription | Additional costs for each upgrade |
| IT Staffing Requirements | Minimal internal IT support needed | Typically requires dedicated IT resources |
| Customization Maintenance | Carries forward automatically with upgrades | Often requires rework with upgrades |
| Integration Costs | More standardized integration approaches | Often requires more custom integration work |
While initial costs may appear comparable or even favor Epicor in some cases, the long-term ROI typically shows NetSuite as the more cost-effective solution when considering:
For most growing businesses, NetSuite delivers superior long-term value despite potentially higher initial subscription costs. The predictable pricing model, automatic upgrades, and reduced IT overhead create a lower and more predictable TCO than Epicor.
Additionally, NetSuite’s unified data model and integrated functionality deliver operational efficiencies that provide ongoing returns beyond the direct system costs. These benefits typically include:
These efficiency gains compound over time, making NetSuite the superior long-term value proposition for most businesses compared to Epicor.
What is the process for migrating from Epicor to NetSuite?
Moving from Epicor to NetSuite follows a structured methodology that minimizes risk and disruption to your business. The typical migration process includes:
Discovery & Planning
Solution Design
Build & Test
Deploy & Optimize
Data migration is one of the most critical aspects of moving from Epicor to NetSuite. The process typically involves:
Data Assessment
Migration Strategy
Test Migrations
Production Migration
Post-Migration Verification
Folio3 has developed specialized expertise in helping businesses successfully migrate from Epicor to NetSuite. Our team brings:
Our clients consistently report smoother transitions, faster time-to-value, and higher user satisfaction when working with Folio3 for their Epicor to NetSuite migrations.
Wholesale distributors face unique challenges that require specialized ERP capabilities. NetSuite offers significant advantages over Epicor for distribution businesses:
| Distribution Capability | NetSuite | Epicor |
|---|---|---|
| Demand Planning | ✓ Advanced forecasting with machine learning | ✗ Basic forecasting capabilities |
| Inventory Optimization | ✓ Intelligent inventory management across locations | ✗ Less sophisticated optimization |
| Order Management | ✓ Streamlined B2B and B2C order processing | ✗ May require multiple systems for omnichannel |
| Warehouse Management | ✓ Comprehensive WMS capabilities | ✗ May require additional modules |
| Pricing and Promotions | ✓ Sophisticated pricing engines with promotions | ✗ Less flexible pricing capabilities |
| B2B Portal | ✓ Self-service customer portal with real-time data | ✗ Limited portal capabilities |
| Supply Chain Visibility | ✓ End-to-end supply chain transparency | ✗ Often fragmented visibility |
| Distribution Analytics | ✓ Distribution-specific KPIs and reporting | ✗ Generic reporting requiring customization |
For retail businesses, especially those with omnichannel operations, NetSuite provides a unified commerce platform that Epicor simply can’t match:
| Retail Capability | NetSuite | Epicor |
|---|---|---|
| Omnichannel Commerce | ✓ Unified platform for all channels | ✗ Often requires multiple systems |
| Point of Sale | ✓ Modern POS fully integrated with ERP | ✗ Separate POS systems requiring integration |
| Customer Experience | ✓ 360° customer view across all touchpoints | ✗ Fragmented customer data |
| Merchandise Planning | ✓ Advanced planning and allocation tools | ✗ Less sophisticated planning |
| Inventory Visibility | ✓ Real-time visibility across all locations | ✗ Often delayed or batch updates |
| Order Management | ✓ Unified order management across channels | ✗ Typically siloed by channel |
| Loyalty Programs | ✓ Integrated loyalty management | ✗ May require third-party solutions |
| Returns Management | ✓ Cross-channel returns processing | ✗ Often channel-specific returns |
For eCommerce businesses, the differences between NetSuite and Epicor are particularly significant:
| eCommerce Capability | NetSuite | Epicor |
|---|---|---|
| Native eCommerce | ✓ SuiteCommerce provides native capabilities | ✗ Requires third-party platforms |
| B2B and B2C Support | ✓ Supports both business models seamlessly | ✗ Limited B2C capabilities |
| Unified Customer Data | ✓ Single customer record across all channels | ✗ Often fragmented customer data |
| Order Processing | ✓ Automated order-to-cash process | ✗ May require manual steps or integration |
| Inventory Synchronization | ✓ Real-time inventory updates | ✗ Often batch synchronization |
| Personalization | ✓ Advanced personalization capabilities | ✗ Limited personalization options |
| Multiple Storefronts | ✓ Support for multiple branded sites | ✗ More complex multi-site management |
| Global eCommerce | ✓ International sites with localization | ✗ Limited international capabilities |
User Management in NetSuite vs Epicor: What’s easier to manage?
The user experience differences between NetSuite and Epicor significantly impact daily productivity and user adoption. NetSuite provides a more modern, consistent, and intuitive interface compared to Epicor.
| User Experience Factor | NetSuite | Epicor |
|---|---|---|
| Interface Consistency | ✓ Consistent experience across all modules | ✗ Interface can vary across modules |
| Learning Curve | ✓ Intuitive design requires less training | ✗ Steeper learning curve for new users |
| Mobile Experience | ✓ Fully responsive design for all devices | ✗ Limited mobile capabilities |
| Personalization | ✓ Users can customize their own dashboards | ✗ Less user-level customization |
| Search Functionality | ✓ Powerful global search across all records | ✗ More limited search capabilities |
| Navigation | ✓ Intuitive navigation with breadcrumbs | ✗ Can be more complex to navigate |
| Role-Based Interface | ✓ Interface adapts to user roles | ✗ Less role-specific adaptation |
| Accessibility | ✓ Better compliance with accessibility standards | ✗ Limited accessibility features |
NetSuite’s interface is designed around how people actually work, with role-based dashboards, intuitive navigation, and powerful search capabilities that make it easy for users to find what they need without extensive training.
Epicor’s interface, while improved in recent versions, still reflects its legacy as an on-premises system with separate modules. Users often report a steeper learning curve and more complex navigation compared to NetSuite.
Security and access control are critical aspects of any ERP system. NetSuite provides more sophisticated and granular security controls compared to Epicor.
| Security Capability | NetSuite | Epicor |
|---|---|---|
| Role-Based Access | ✓ Comprehensive role-based permissions | ✗ Less granular role definitions |
| Field-Level Security | ✓ Control access down to individual fields | ✗ Limited field-level controls |
| Multi-Factor Authentication | ✓ Built-in MFA capabilities | ✗ Limited or requires add-ons |
| Login Monitoring | ✓ Advanced login monitoring and alerts | ✗ Basic login tracking |
| Audit Trails | ✓ Detailed audit trails for all changes | ✗ Less comprehensive audit trails |
| Segregation of Duties | ✓ Built-in conflict detection | ✗ Requires manual configuration |
| Single Sign-On | ✓ Enterprise-grade SSO capabilities | ✗ Limited SSO support |
| IP Restrictions | ✓ Restrict access by location/IP | ✗ Limited IP filtering |
Customization and Flexibility: NetSuite vs Epicor
Integration Capabilities: Which ERP integrates better with third-party apps?
In today’s connected business environment, integration capabilities are essential for extending your ERP system and connecting with other business applications. NetSuite provides significant advantages over Epicor in this area.
| Integration Capability | NetSuite | Epicor |
|---|---|---|
| API Framework | ✓ Comprehensive REST and SOAP APIs | ✗ Less robust API framework |
| Pre-Built Connectors | ✓ 600+ SuiteApps and integrations | ✗ Fewer pre-built integrations |
| iPaaS Compatibility | ✓ Works with all major integration platforms | ✗ Limited iPaaS support |
| EDI Capabilities | ✓ Robust EDI framework | ✗ Often requires third-party solutions |
| Marketplace | ✓ Extensive app marketplace with verification | ✗ Smaller ecosystem of verified solutions |
| Webhook Support | ✓ Supports modern webhook architecture | ✗ Limited webhook capabilities |
| Integration Development | ✓ More straightforward integration building | ✗ Often requires specialized expertise |
| Third-Party Ecosystem | ✓ Larger network of integration partners | ✗ Smaller partner ecosystem |
Is NetSuite a better long-term investment than Epicor?
When considering the long-term value of your ERP investment, NetSuite offers several significant advantages over Epicor:
The migration process from Epicor to NetSuite typically follows these phases:
Strategic Planning (2-4 weeks)
Implementation (3-6 months)
Go-Live (1-2 weeks)
Optimization (Ongoing)
During this transition, you can expect:
Finance leaders often drive ERP selection decisions because they feel the limitations of inadequate systems most acutely. When comparing NetSuite and Epicor, several key factors make NetSuite the preferred choice for CFOs and finance teams:
| Finance Priority | NetSuite Advantage | Epicor Limitation |
|---|---|---|
| Faster Close Process | Automated reconciliations and consolidations reduce close time by 50%+ | More manual processes extend the close cycle |
| Real-Time Visibility | Instant access to financial data across the organization | Often batch-based with delayed reporting |
| Compliance Support | Built-in controls and audit trails for SOX, GDPR, ASC 606, etc. | May require additional modules or customization |
| Multi-Entity Management | Seamless consolidation across unlimited entities | More complex consolidation processes |
| Financial Reporting | Self-service reporting with drill-down to transactions | Often requires technical assistance for complex reports |
| Cash Flow Management | Real-time cash flow visibility and forecasting | Less sophisticated cash management tools |
| Revenue Recognition | Automated revenue recognition for complex scenarios | More manual revenue recognition processes |
| Audit Support | Comprehensive audit trails and supporting documentation | Less robust audit support capabilities |
CFOs who’ve made the switch from Epicor to NetSuite consistently report:
Which ERP offers better process automation?
Automating routine business processes is essential for efficiency and scalability. NetSuite provides significantly more robust workflow automation capabilities compared to Epicor.
| Automation Capability | NetSuite | Epicor |
|---|---|---|
| Workflow Engine | ✓ SuiteFlow visual workflow builder | ✗ More complex BPM configuration |
| Approval Routing | ✓ Sophisticated conditional approvals | ✗ Basic approval capabilities |
| Trigger-Based Actions | ✓ Event-driven automation | ✗ Limited trigger options |
| Cross-Module Workflows | ✓ Seamless automation across all areas | ✗ Often module-specific workflows |
| Email Alerts | ✓ Customizable notifications | ✗ Basic notification capabilities |
| Scheduled Processes | ✓ Comprehensive scheduling options | ✗ Limited scheduling capabilities |
| Form Customization | ✓ Dynamic forms based on conditions | ✗ Less adaptive form functionality |
| User-Created Workflows | ✓ Business users can create workflows | ✗ Often requires technical expertise |
NetSuite’s SuiteFlow provides a visual workflow builder that allows business users to automate complex processes without coding. This empowers teams to continuously improve efficiency without relying on IT resources or consultants.
Epicor’s workflow capabilities, while improved in recent versions, typically require more technical expertise to implement and maintain. This can limit business agility and increase dependence on specialized resources.
Which ERP is right for your business?
After comparing NetSuite and Epicor across multiple dimensions, it’s clear that NetSuite offers significant advantages for most businesses, particularly those focused on growth, efficiency, and digital transformation.
NetSuite is the better choice if:
Epicor may be suitable if:
Most forward-thinking businesses find that NetSuite’s advantages in scalability, integration, usability, and total cost of ownership make it the superior long-term choice over Epicor.
Folio3 has developed specialized expertise in helping businesses successfully migrate from Epicor to NetSuite. Our comprehensive approach includes:
When comparing NetSuite and Epicor, it’s clear that NetSuite offers significant advantages for businesses focused on growth, efficiency, and digital transformation. While both systems provide core ERP functionality, NetSuite’s true cloud architecture, unified data model, automatic upgrades, and comprehensive capabilities create a superior platform for most businesses.
The decision to migrate from Epicor to NetSuite represents more than just a system change, it’s a strategic move toward greater business agility, improved visibility, and sustainable growth. Companies that make this transition consistently report significant improvements in operational efficiency, decision-making capabilities, and competitive advantage.
Folio3’s specialized expertise in NetSuite implementation and Epicor migration makes us the ideal partner to guide your transition. Our proven methodology minimizes risk while maximizing the value of your NetSuite investment.
If you’re considering a migration from Epicor to NetSuite or evaluating both systems for a new implementation, Folio3’s experts can help. We offer:
Contact Folio3 today to learn how NetSuite can transform your business operations and support your growth objectives.
What are the main differences between NetSuite and Epicor?
The key differences include NetSuite’s true cloud architecture vs. Epicor’s adapted cloud offering, NetSuite’s unified data model vs. Epicor’s more siloed approach, NetSuite’s automatic biannual updates vs. Epicor’s manual upgrade process, and NetSuite’s stronger international capabilities compared to Epicor’s more limited global functionality.
How much more does NetSuite cost compared to Epicor?
Initial costs may appear similar, but NetSuite typically offers lower total cost of ownership over 3-5 years due to reduced IT overhead, included upgrades, and operational efficiencies. While Epicor may sometimes have lower upfront costs, hidden expenses in maintenance, customization, upgrades, and IT resources often make it more expensive in the long run.
How long does it take to migrate from Epicor to NetSuite?
A typical Epicor to NetSuite migration takes 3-6 months, depending on the complexity of your business and the scope of data to be migrated. Folio3’s specialized migration methodology can often accelerate this timeline while ensuring a smooth transition.
Will our Epicor customizations work in NetSuite?
While direct code transfer isn’t possible due to different platforms, most business processes and customizations can be recreated in NetSuite using its flexible configuration options and SuiteCloud development platform. Many companies find they need fewer customizations in NetSuite due to its more comprehensive standard functionality.
Is NetSuite better than Epicor for manufacturing businesses?
For manufacturing companies with standard production processes, NetSuite provides excellent capabilities while offering better integration with other business functions. For manufacturers with highly specialized requirements, Epicor’s deeper manufacturing functionality may be advantageous, though at the cost of less integration with other business areas and higher maintenance requirements.
How does data migration work when moving from Epicor to NetSuite?
Data migration follows a structured process of extraction, transformation, and loading. Historical data is extracted from Epicor, mapped to the appropriate NetSuite fields, transformed as needed, and then loaded into NetSuite. Multiple test migrations ensure data accuracy before the final cutover.
What support options are available after migrating to NetSuite?
NetSuite offers several support tiers directly, and partners like Folio3 provide additional support options ranging from basic issue resolution to comprehensive managed services. Most businesses find they need less ongoing support with NetSuite compared to Epicor due to its intuitive interface and reduced maintenance requirements.
Will our employees need extensive training to use NetSuite?
NetSuite’s intuitive interface typically requires less training than Epicor. Most users adapt quickly to the system, especially with role-based training focused on their specific responsibilities. Folio3 provides comprehensive training programs tailored to different user groups to ensure smooth adoption.
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Ever used outdated ERP software that just couldn’t keep up with your business?
That clunky system that makes simple tasks take forever? The one where getting real-time data feels like pulling teeth?
That’s the reality for many businesses stuck with legacy ERP systems like Epicor.
And the cost? Lost productivity, missed opportunities, frustrated employees, and a serious competitive disadvantage.
The real problem? An ERP system that wasn’t built for today’s business challenges.
If you’re considering a switch from Epicor to NetSuite or evaluating both systems for the first time, you’ve come to the right place. This comprehensive comparison will help you understand exactly why thousands of businesses are migrating from Epicor to NetSuite in 2025.
Let’s be honest about what happens when your ERP system can’t keep up:
Your finance team wastes days on manual processes. Reconciliations, consolidations, and month-end close drag on while more strategic work waits.
Your sales team lacks crucial customer insights. They can’t see inventory levels, order history, or customer profitability in real-time.
Your inventory team fights constant inaccuracy issues. Stock-outs happen regularly, or worse, you’re over-purchasing to compensate.
A few months go by. Your competitors with better systems start outperforming you. They’re more agile, more efficient, and growing faster.
A year later. You’re spending more on maintaining your outdated system than you would on a modern solution. Your team is frustrated, and your customers notice the impact.
Now it’s not a simple fix. You need a complete overhaul, and you’ve already lost ground to competitors.
And the problems only multiply from there:
Outdated ERP = competitive disadvantage and stunted growth.
The fundamental differences that drive businesses to switch from Epicor to NetSuite include:
| Key Difference | NetSuite | Epicor |
|---|---|---|
| Architecture | True cloud solution built from the ground up | Initially on-premises, now offered as hosted or cloud solution |
| Updates | Automatic twice-yearly updates for all customers | Manual updates that require planning and resources |
| Global Capabilities | Built-in support for 190+ currencies, 27+ languages, and global tax compliance | Limited international capabilities requiring additional setup |
| Integration | Single platform with unified data model | Often requires integration between modules |
| Industry Focus | Broad industry support with tailored solutions | Primarily focused on manufacturing and distribution |
| Customization | Customizations automatically carry forward with updates | Customizations may need to be reworked with updates |
| User Experience | Modern interface consistent across all devices | Interface varies by module and access method |
| Implementation | Faster implementation with SuiteSuccess methodology | Typically longer implementation timeframes |
Companies typically make the switch when:
Let’s explore how NetSuite and Epicor compare across key business functions to understand why NetSuite has become the preferred choice for forward-thinking businesses.
Which system offers better financial management, NetSuite or Epicor?
When it comes to financial management – the heartbeat of your business – NetSuite provides significantly more advanced capabilities than Epicor, especially for companies with multi-entity operations or international presence.
| Financial Management Feature | NetSuite | Epicor |
|---|---|---|
| Multi-Currency | ✓ 190+ currencies with real-time exchange rates | ✗ Limited currencies with manual updates |
| Global Tax Compliance | ✓ Built-in for dozens of countries | ✗ Basic, requires significant manual setup |
| Multi-Entity Management | ✓ Seamless consolidation across unlimited entities | ✗ Requires additional modules and complex setup |
| Financial Close Automation | ✓ Advanced automation tools for faster close | ✗ More manual processes required |
| Revenue Recognition | ✓ Sophisticated automation with ASC 606 compliance | ✗ Basic capabilities requiring manual work |
| Financial Reporting | ✓ Real-time reporting with drill-down capabilities | ✗ Often requires technical expertise to build reports |
| Billing Management | ✓ Handles complex billing scenarios automatically | ✗ Less flexible for subscription and complex billing |
| Audit Trail | ✓ Comprehensive, tamper-proof | ✗ Basic tracking |
Both systems offer inventory management, but NetSuite provides a more integrated, real-time approach that connects inventory data with all other business operations.
| Inventory Management Feature | NetSuite | Epicor |
|---|---|---|
| Real-Time Visibility | ✓ Instant visibility across all locations | ✗ Often requires refreshing or batch updates |
| Demand Planning | ✓ Advanced forecasting with machine learning | ✗ Basic forecasting capabilities |
| Multi-Location Management | ✓ Seamless management across unlimited locations | ✗ Can become complex with many locations |
| Inventory Control | ✓ Automated replenishment and min/max levels | ✗ Requires more manual intervention |
| Serial and Lot Tracking | ✓ Comprehensive tracking throughout lifecycle | ✗ Basic tracking capabilities |
| Bin and Warehouse Management | ✓ Advanced warehouse management included | ✗ May require additional modules |
| Cycle Counting | ✓ Streamlined processes with mobile support | ✗ More manual processes |
| Inventory Reporting | ✓ Real-time analytics and reporting | ✗ Often requires custom report building |
The difference in CRM functionality is one of the most significant advantages NetSuite offers over Epicor. While Epicor offers basic customer management, NetSuite provides a fully integrated CRM system that connects sales, service, and marketing with the rest of your business operations.
| CRM Feature | NetSuite | Epicor |
|---|---|---|
| Lead-to-Cash Process | ✓ Seamless end-to-end process on one platform | ✗ Often requires multiple modules or systems |
| Customer 360° View | ✓ Complete view including orders, support, finances | ✗ Limited visibility across departments |
| Sales Forecasting | ✓ Advanced forecasting with probability weighting | ✗ Basic forecasting capabilities |
| Marketing Automation | ✓ Robust campaign management and email marketing | ✗ Limited or requires third-party tools |
| Customer Service | ✓ Integrated case management with escalation | ✗ Basic support capabilities |
| Mobile Access | ✓ Full functionality on mobile devices | ✗ Limited mobile capabilities |
| Customer Portal | ✓ Self-service portal with real-time data access | ✗ Limited portal capabilities |
| Integration with Operations | ✓ Native integration with inventory, fulfillment, finance | ✗ Often requires custom integration work |
For inventory-intensive businesses, effective inventory management is critical to success. NetSuite’s unified approach offers significant advantages over Epicor’s more compartmentalized system.
NetSuite provides:
Epicor’s inventory management:
Yes, NetSuite significantly outperforms Epicor when it comes to CRM capabilities. This difference becomes especially important for businesses looking to improve customer relationships and drive growth through better sales and service experiences.
With NetSuite CRM, you get:
Epicor’s CRM capabilities are more limited, often requiring:
How does NetSuite’s reporting compare to Epicor?
When it comes to business intelligence and reporting capabilities, NetSuite offers significant advantages over Epicor, particularly in ease of use and real-time analytics.
| Reporting Capability | NetSuite | Epicor |
|---|---|---|
| Real-Time Data | ✓ All reports reflect current data instantly | ✗ Often relies on batch processes or refreshes |
| Self-Service Reporting | ✓ Business users can create reports without IT help | ✗ Often requires technical expertise |
| Role-Based Dashboards | ✓ Personalized dashboards tailored to user roles | ✗ Less sophisticated personalization |
| Drill-Down Capabilities | ✓ Click through from summary to transaction details | ✗ Limited drill-down capabilities |
| Scheduled Reports | ✓ Automated delivery to stakeholders | ✗ Less flexible scheduling options |
| KPI Scorecards | ✓ Built-in KPI tracking with alerts | ✗ Less robust KPI functionality |
| Consolidated Reporting | ✓ Seamless multi-entity reporting | ✗ More complex to achieve multi-entity views |
| Mobile Analytics | ✓ Full reporting capabilities on mobile devices | ✗ Limited mobile reporting |
NetSuite’s SuiteAnalytics provides business intelligence tools that are accessible to non-technical users, enabling everyone in your organization to access the insights they need without relying on IT or data specialists.
Epicor’s reporting often requires more technical expertise and may involve multiple tools or modules to achieve comparable results. Creating new reports or modifying existing ones typically demands more specialized knowledge.
Which ERP supports business growth better: NetSuite or Epicor?
Scalability is a critical factor when choosing an ERP system, as it determines how well the platform can grow with your business. NetSuite was designed specifically for scalability, offering significant advantages over Epicor for growing businesses.
| Scalability Factor | NetSuite | Epicor |
|---|---|---|
| User Scaling | ✓ Easily scales from 5 to 5,000+ users | ✗ Performance issues can emerge with large user counts |
| Transaction Volume | ✓ Handles high transaction volumes efficiently | ✗ May require infrastructure upgrades for high volumes |
| Global Expansion | ✓ Built-in support for international operations | ✗ Requires significant configuration for global use |
| New Business Models | ✓ Adapts to new revenue streams and business models | ✗ May require new modules or significant customization |
| Acquisition Integration | ✓ Easily add new entities with standardized processes | ✗ More complex to integrate acquired companies |
| Performance at Scale | ✓ Maintains performance as your business grows | ✗ May require additional optimization |
| Upgrade Complexity | ✓ Automatic upgrades regardless of size | ✗ Upgrades become more complex with growth |
| IT Resource Requirements | ✓ Minimal IT resources required even at scale | ✗ Typically requires more IT support as you grow |
NetSuite customers frequently cite scalability as a key reason for choosing the platform over Epicor. The system’s architecture was built from the ground up to accommodate growth without requiring major re-implementations or disruptive changes.
For businesses with international operations or global expansion plans, the differences between NetSuite and Epicor become even more pronounced. NetSuite provides comprehensive capabilities for managing global businesses that Epicor simply can’t match.
| Global Capability | NetSuite | Epicor |
|---|---|---|
| Multi-Language | ✓ 27+ languages built into the platform | ✗ Limited language support |
| Multi-Currency | ✓ 190+ currencies with automated exchange rates | ✗ Basic multi-currency requiring manual updates |
| Global Tax Compliance | ✓ Built-in tax engines for many countries | ✗ Limited international tax support |
| International Accounting Standards | ✓ Supports GAAP, IFRS, and local standards | ✗ Less robust international accounting |
| Multi-Subsidiary Management | ✓ Unified management of global entities | ✗ More complex entity management |
| Localized Business Processes | ✓ Support for country-specific requirements | ✗ Limited localization capabilities |
| Global Consolidation | ✓ Automated financial consolidation | ✗ More manual consolidation processes |
| Global Reporting | ✓ Unified reporting across all entities | ✗ Often requires additional tools or processes |
NetSuite’s OneWorld capabilities provide a unified platform for managing global businesses, with support for country-specific requirements while maintaining consolidated visibility across the entire organization. This approach dramatically simplifies the challenges of operating internationally.
How much more does NetSuite cost compared to Epicor?
When comparing costs between NetSuite and Epicor, it’s essential to consider the total cost of ownership (TCO) over 3-5 years, not just the initial implementation and licensing fees.
| Cost Factor | NetSuite | Epicor |
|---|---|---|
| Licensing Model | Subscription-based, user licenses | Various options: perpetual, subscription |
| Initial Implementation | $25,000-$100,000+ depending on complexity | $50,000-$150,000+ depending on complexity |
| Annual Subscription | Based on modules and user count | Varies based on deployment model |
| Hardware Costs | None (true cloud) | Significant for on-premises deployments |
| Upgrade Costs | Included in subscription | Additional costs for each upgrade |
| IT Staffing Requirements | Minimal internal IT support needed | Typically requires dedicated IT resources |
| Customization Maintenance | Carries forward automatically with upgrades | Often requires rework with upgrades |
| Integration Costs | More standardized integration approaches | Often requires more custom integration work |
While initial costs may appear comparable or even favor Epicor in some cases, the long-term ROI typically shows NetSuite as the more cost-effective solution when considering:
For most growing businesses, NetSuite delivers superior long-term value despite potentially higher initial subscription costs. The predictable pricing model, automatic upgrades, and reduced IT overhead create a lower and more predictable TCO than Epicor.
Additionally, NetSuite’s unified data model and integrated functionality deliver operational efficiencies that provide ongoing returns beyond the direct system costs. These benefits typically include:
These efficiency gains compound over time, making NetSuite the superior long-term value proposition for most businesses compared to Epicor.
What is the process for migrating from Epicor to NetSuite?
Moving from Epicor to NetSuite follows a structured methodology that minimizes risk and disruption to your business. The typical migration process includes:
Discovery & Planning
Solution Design
Build & Test
Deploy & Optimize
Data migration is one of the most critical aspects of moving from Epicor to NetSuite. The process typically involves:
Data Assessment
Migration Strategy
Test Migrations
Production Migration
Post-Migration Verification
Folio3 has developed specialized expertise in helping businesses successfully migrate from Epicor to NetSuite. Our team brings:
Our clients consistently report smoother transitions, faster time-to-value, and higher user satisfaction when working with Folio3 for their Epicor to NetSuite migrations.
Wholesale distributors face unique challenges that require specialized ERP capabilities. NetSuite offers significant advantages over Epicor for distribution businesses:
| Distribution Capability | NetSuite | Epicor |
|---|---|---|
| Demand Planning | ✓ Advanced forecasting with machine learning | ✗ Basic forecasting capabilities |
| Inventory Optimization | ✓ Intelligent inventory management across locations | ✗ Less sophisticated optimization |
| Order Management | ✓ Streamlined B2B and B2C order processing | ✗ May require multiple systems for omnichannel |
| Warehouse Management | ✓ Comprehensive WMS capabilities | ✗ May require additional modules |
| Pricing and Promotions | ✓ Sophisticated pricing engines with promotions | ✗ Less flexible pricing capabilities |
| B2B Portal | ✓ Self-service customer portal with real-time data | ✗ Limited portal capabilities |
| Supply Chain Visibility | ✓ End-to-end supply chain transparency | ✗ Often fragmented visibility |
| Distribution Analytics | ✓ Distribution-specific KPIs and reporting | ✗ Generic reporting requiring customization |
For retail businesses, especially those with omnichannel operations, NetSuite provides a unified commerce platform that Epicor simply can’t match:
| Retail Capability | NetSuite | Epicor |
|---|---|---|
| Omnichannel Commerce | ✓ Unified platform for all channels | ✗ Often requires multiple systems |
| Point of Sale | ✓ Modern POS fully integrated with ERP | ✗ Separate POS systems requiring integration |
| Customer Experience | ✓ 360° customer view across all touchpoints | ✗ Fragmented customer data |
| Merchandise Planning | ✓ Advanced planning and allocation tools | ✗ Less sophisticated planning |
| Inventory Visibility | ✓ Real-time visibility across all locations | ✗ Often delayed or batch updates |
| Order Management | ✓ Unified order management across channels | ✗ Typically siloed by channel |
| Loyalty Programs | ✓ Integrated loyalty management | ✗ May require third-party solutions |
| Returns Management | ✓ Cross-channel returns processing | ✗ Often channel-specific returns |
For eCommerce businesses, the differences between NetSuite and Epicor are particularly significant:
| eCommerce Capability | NetSuite | Epicor |
|---|---|---|
| Native eCommerce | ✓ SuiteCommerce provides native capabilities | ✗ Requires third-party platforms |
| B2B and B2C Support | ✓ Supports both business models seamlessly | ✗ Limited B2C capabilities |
| Unified Customer Data | ✓ Single customer record across all channels | ✗ Often fragmented customer data |
| Order Processing | ✓ Automated order-to-cash process | ✗ May require manual steps or integration |
| Inventory Synchronization | ✓ Real-time inventory updates | ✗ Often batch synchronization |
| Personalization | ✓ Advanced personalization capabilities | ✗ Limited personalization options |
| Multiple Storefronts | ✓ Support for multiple branded sites | ✗ More complex multi-site management |
| Global eCommerce | ✓ International sites with localization | ✗ Limited international capabilities |
User Management in NetSuite vs Epicor: What’s easier to manage?
The user experience differences between NetSuite and Epicor significantly impact daily productivity and user adoption. NetSuite provides a more modern, consistent, and intuitive interface compared to Epicor.
| User Experience Factor | NetSuite | Epicor |
|---|---|---|
| Interface Consistency | ✓ Consistent experience across all modules | ✗ Interface can vary across modules |
| Learning Curve | ✓ Intuitive design requires less training | ✗ Steeper learning curve for new users |
| Mobile Experience | ✓ Fully responsive design for all devices | ✗ Limited mobile capabilities |
| Personalization | ✓ Users can customize their own dashboards | ✗ Less user-level customization |
| Search Functionality | ✓ Powerful global search across all records | ✗ More limited search capabilities |
| Navigation | ✓ Intuitive navigation with breadcrumbs | ✗ Can be more complex to navigate |
| Role-Based Interface | ✓ Interface adapts to user roles | ✗ Less role-specific adaptation |
| Accessibility | ✓ Better compliance with accessibility standards | ✗ Limited accessibility features |
NetSuite’s interface is designed around how people actually work, with role-based dashboards, intuitive navigation, and powerful search capabilities that make it easy for users to find what they need without extensive training.
Epicor’s interface, while improved in recent versions, still reflects its legacy as an on-premises system with separate modules. Users often report a steeper learning curve and more complex navigation compared to NetSuite.
Security and access control are critical aspects of any ERP system. NetSuite provides more sophisticated and granular security controls compared to Epicor.
| Security Capability | NetSuite | Epicor |
|---|---|---|
| Role-Based Access | ✓ Comprehensive role-based permissions | ✗ Less granular role definitions |
| Field-Level Security | ✓ Control access down to individual fields | ✗ Limited field-level controls |
| Multi-Factor Authentication | ✓ Built-in MFA capabilities | ✗ Limited or requires add-ons |
| Login Monitoring | ✓ Advanced login monitoring and alerts | ✗ Basic login tracking |
| Audit Trails | ✓ Detailed audit trails for all changes | ✗ Less comprehensive audit trails |
| Segregation of Duties | ✓ Built-in conflict detection | ✗ Requires manual configuration |
| Single Sign-On | ✓ Enterprise-grade SSO capabilities | ✗ Limited SSO support |
| IP Restrictions | ✓ Restrict access by location/IP | ✗ Limited IP filtering |
NetSuite’s security model makes it easier to implement proper controls while still ensuring users have access to everything they need to perform their roles efficiently.
Integration Capabilities: Which ERP integrates better with third-party apps?
In today’s connected business environment, integration capabilities are essential for extending your ERP system and connecting with other business applications. NetSuite provides significant advantages over Epicor in this area.
| Integration Capability | NetSuite | Epicor |
|---|---|---|
| API Framework | ✓ Comprehensive REST and SOAP APIs | ✗ Less robust API framework |
| Pre-Built Connectors | ✓ 600+ SuiteApps and integrations | ✗ Fewer pre-built integrations |
| iPaaS Compatibility | ✓ Works with all major integration platforms | ✗ Limited iPaaS support |
| EDI Capabilities | ✓ Robust EDI framework | ✗ Often requires third-party solutions |
| Marketplace | ✓ Extensive app marketplace with verification | ✗ Smaller ecosystem of verified solutions |
| Webhook Support | ✓ Supports modern webhook architecture | ✗ Limited webhook capabilities |
| Integration Development | ✓ More straightforward integration building | ✗ Often requires specialized expertise |
| Third-Party Ecosystem | ✓ Larger network of integration partners | ✗ Smaller partner ecosystem |
NetSuite’s SuiteCloud platform provides a comprehensive development framework for creating integrations and extensions. The larger ecosystem of partners and pre-built solutions means you’re more likely to find existing integrations for your specific needs.
Is NetSuite a better long-term investment than Epicor?
When considering the long-term value of your ERP investment, NetSuite offers several significant advantages over Epicor:
The migration process from Epicor to NetSuite typically follows these phases:
Strategic Planning (2-4 weeks)
Implementation (3-6 months)
Go-Live (1-2 weeks)
Optimization (Ongoing)
During this transition, you can expect:
Finance leaders often drive ERP selection decisions because they feel the limitations of inadequate systems most acutely. When comparing NetSuite and Epicor, several key factors make NetSuite the preferred choice for CFOs and finance teams:
| Finance Priority | NetSuite Advantage | Epicor Limitation |
|---|---|---|
| Faster Close Process | Automated reconciliations and consolidations reduce close time by 50%+ | More manual processes extend the close cycle |
| Real-Time Visibility | Instant access to financial data across the organization | Often batch-based with delayed reporting |
| Compliance Support | Built-in controls and audit trails for SOX, GDPR, ASC 606, etc. | May require additional modules or customization |
| Multi-Entity Management | Seamless consolidation across unlimited entities | More complex consolidation processes |
| Financial Reporting | Self-service reporting with drill-down to transactions | Often requires technical assistance for complex reports |
| Cash Flow Management | Real-time cash flow visibility and forecasting | Less sophisticated cash management tools |
| Revenue Recognition | Automated revenue recognition for complex scenarios | More manual revenue recognition processes |
| Audit Support | Comprehensive audit trails and supporting documentation | Less robust audit support capabilities |
CFOs who’ve made the switch from Epicor to NetSuite consistently report:
Which ERP offers better process automation?
Automating routine business processes is essential for efficiency and scalability. NetSuite provides significantly more robust workflow automation capabilities compared to Epicor.
| Automation Capability | NetSuite | Epicor |
|---|---|---|
| Workflow Engine | ✓ SuiteFlow visual workflow builder | ✗ More complex BPM configuration |
| Approval Routing | ✓ Sophisticated conditional approvals | ✗ Basic approval capabilities |
| Trigger-Based Actions | ✓ Event-driven automation | ✗ Limited trigger options |
| Cross-Module Workflows | ✓ Seamless automation across all areas | ✗ Often module-specific workflows |
| Email Alerts | ✓ Customizable notifications | ✗ Basic notification capabilities |
| Scheduled Processes | ✓ Comprehensive scheduling options | ✗ Limited scheduling capabilities |
| Form Customization | ✓ Dynamic forms based on conditions | ✗ Less adaptive form functionality |
| User-Created Workflows | ✓ Business users can create workflows | ✗ Often requires technical expertise |
NetSuite’s SuiteFlow provides a visual workflow builder that allows business users to automate complex processes without coding. This empowers teams to continuously improve efficiency without relying on IT resources or consultants.
Epicor’s workflow capabilities, while improved in recent versions, typically require more technical expertise to implement and maintain. This can limit business agility and increase dependence on specialized resources.
Which ERP is right for your business?
After comparing NetSuite and Epicor across multiple dimensions, it’s clear that NetSuite offers significant advantages for most businesses, particularly those focused on growth, efficiency, and digital transformation.
NetSuite is the better choice if:
Epicor may be suitable if:
Most forward-thinking businesses find that NetSuite’s advantages in scalability, integration, usability, and total cost of ownership make it the superior long-term choice over Epicor.
Folio3 has developed specialized expertise in helping businesses successfully migrate from Epicor to NetSuite. Our comprehensive approach includes:
When comparing NetSuite and Epicor, it’s clear that NetSuite offers significant advantages for businesses focused on growth, efficiency, and digital transformation. While both systems provide core ERP functionality, NetSuite’s true cloud architecture, unified data model, automatic upgrades, and comprehensive capabilities create a superior platform for most businesses.
The decision to migrate from Epicor to NetSuite represents more than just a system change, it’s a strategic move toward greater business agility, improved visibility, and sustainable growth. Companies that make this transition consistently report significant improvements in operational efficiency, decision-making capabilities, and competitive advantage.
Folio3’s specialized expertise in NetSuite implementation and Epicor migration makes us the ideal partner to guide your transition. Our proven methodology minimizes risk while maximizing the value of your NetSuite investment.
If you’re considering a migration from Epicor to NetSuite or evaluating both systems for a new implementation, Folio3’s experts can help. We offer:
Contact Folio3 today to learn how NetSuite can transform your business operations and support your growth objectives.
The key differences include NetSuite’s true cloud architecture vs. Epicor’s adapted cloud offering, NetSuite’s unified data model vs. Epicor’s more siloed approach, NetSuite’s automatic biannual updates vs. Epicor’s manual upgrade process, and NetSuite’s stronger international capabilities compared to Epicor’s more limited global functionality.
Initial costs may appear similar, but NetSuite typically offers lower total cost of ownership over 3-5 years due to reduced IT overhead, included upgrades, and operational efficiencies. While Epicor may sometimes have lower upfront costs, hidden expenses in maintenance, customization, upgrades, and IT resources often make it more expensive in the long run.
A typical Epicor to NetSuite migration takes 3-6 months, depending on the complexity of your business and the scope of data to be migrated. Folio3’s specialized migration methodology can often accelerate this timeline while ensuring a smooth transition.
While direct code transfer isn’t possible due to different platforms, most business processes and customizations can be recreated in NetSuite using its flexible configuration options and SuiteCloud development platform. Many companies find they need fewer customizations in NetSuite due to its more comprehensive standard functionality.
For manufacturing companies with standard production processes, NetSuite provides excellent capabilities while offering better integration with other business functions. For manufacturers with highly specialized requirements, Epicor’s deeper manufacturing functionality may be advantageous, though at the cost of less integration with other business areas and higher maintenance requirements.
Data migration follows a structured process of extraction, transformation, and loading. Historical data is extracted from Epicor, mapped to the appropriate NetSuite fields, transformed as needed, and then loaded into NetSuite. Multiple test migrations ensure data accuracy before the final cutover.
NetSuite offers several support tiers directly, and partners like Folio3 provide additional support options ranging from basic issue resolution to comprehensive managed services. Most businesses find they need less ongoing support with NetSuite compared to Epicor due to its intuitive interface and reduced maintenance requirements.
NetSuite’s intuitive interface typically requires less training than Epicor. Most users adapt quickly to the system, especially with role-based training focused on their specific responsibilities. Folio3 provides comprehensive training programs tailored to different user groups to ensure smooth adoption.
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