Customer Success Story

Folio3 implemented NetSuite SuiteSuccess Manufacturing Standard with Advanced Financials and Quality Management to manage drone manufacturing operations, including Vehicle Testing integration, work order builds, assembly management, and quality control processes.

Company

Skydio

Company Size

201-500

Industry

Manufacturing

Region

US

About Skydio

  • American drone manufacturer building advanced autonomous flight systems.
  • Manufactures Skydio 2 drones with in-house engineering and customer support.
  • Operates manufacturing and repair facilities in the United States.
  • Provides comprehensive warranty and crash replacement programs.

Skydio & NetSuite

With NetSuite implementation, Skydio:

  • Unified financials, procurement, manufacturing, inventory, sales and CRM on a single platform.
  • Integrated Vehicle Testing system with NetSuite for automated work order synchronization.
  • Implemented Quality Management for comprehensive drone testing and quality control.
  • Automated assembly builds with serial number tracking for components and finished goods.

Summary

Skydio operated with disconnected systems including Odoo for accounting, separate manufacturing testing systems, and multiple point solutions, creating operational inefficiencies across their drone manufacturing operations.

Folio3 implemented NetSuite SuiteSuccess Manufacturing Standard with Advanced Financials and Quality Management, creating a unified platform for end-to-end manufacturing operations from procurement through assembly, quality testing, and fulfillment with custom Vehicle Testing integration.

Skydio achieved complete manufacturing automation with real-time visibility across work orders, assemblies, inventory, and quality management processes.

The Challenges

  • Relied on Odoo ERP with disconnected systems for manufacturing, ecommerce, 3PL, AP, PLM, CRM, and customer service.
  • Could not efficiently manage work orders and assembly builds without integrated manufacturing workflows.
  • Lacked integration between Vehicle Testing system and ERP for automated data synchronization.
  • Had no unified quality management system to track drone testing and quality control processes.
  • Struggled with bin management and precise inventory location tracking across facilities.
  • Could not track landed costs for incoming shipments as part of item costing.
  • Had no tier pricing capabilities for product pricing management.
  • Lacked integrated CRM functionality to track opportunities from lead to order conversion.

Solution

Skydio partnered with Folio3 to implement NetSuite SuiteSuccess Manufacturing Standard with Advanced Financials, Quality Management, and custom Vehicle Testing integration.

Our implementation purpose was to address the specific challenges faced by advanced manufacturing companies, particularly in assembly operations and quality management. Our solution focused on:

  • NetSuite SuiteSuccess Manufacturing Standard with single US subsidiary configuration.
  • Complete manufacturing setup with work orders, assemblies, work order completions, and WIP tracking without routing functionality.
  • Bin management with location tracking for precise inventory control across warehouse facilities.
  • Quality Management module for comprehensive drone testing and quality control workflows.
  • Advanced Financials with tier pricing and price level configuration for product pricing management.
  • Landed cost configuration to track shipment charges as part of item cost for accurate costing.
  • CRM implementation with lead-to-customer conversion, opportunity tracking, events, tasks, and calendar management.
  • Support management with case tracking and issue management workflows from creation to closure.
  • Custom Vehicle Testing integration with four connector modules: Work Order data push to Vehicle Testing, Stock Transfer API for bin transfers, Work Order Build API for build completion, and Assembly Build API with serial number tracking.
  • Lot numbering with expiration dates for inventory traceability and compliance.

Results

With NetSuite SuiteSuccess Manufacturing Standard Implementation, Folio3 helped Skydio achieve the following:

  • Vehicle Testing integration automates work order synchronization with bi-directional data flow for builds and transfers.
  • Quality Management system tracks drone testing processes with comprehensive quality control workflows.
  • Bin management provides precise inventory location tracking across manufacturing and warehouse facilities.
  • Work order and assembly management automate build processes with serial number tracking for components.
  • Landed cost tracking accurately calculates total item costs ,including shipment charges.
  • CRM functionality manages opportunities from lead generation through order conversion with integrated workflows.

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