Customer Success Story

From Production Bottlenecks to $10M+ Monthly Sales Volume

Folio3 rescued and re-engineered Civil Clothing’s NetSuite environment by eliminating inventory blind spots to reduce unnecessary material purchases by 25% and improve stock and financial visibility.

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Company

Civil Clothing Inc

Partner

Folio3

Company Size

51-200

Industry

AFA

Region

US

All NetSuite Solutions and Modules

NetSuite WIP & Routing

Application replaced

-

ABOUT CIVIL CLOTHING

Streetwear that Takes the Form of Self-expression

Founded by Dustin Sakr and his brothers in 2008, Civil Clothing is an apparel and fashion company based in Torrance, California. Known for its streetwear, the company aims to celebrate American street culture, with a strong team of 75-200. The brand, which started by screen-printing T-shirts in the backyard, now partners with major properties like Marvel on their streetwear collections.

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key outcomes

Results that Improved Civil Clothing’s Inventory Visibility and Financial Reporting

After rescuing NetSuite and implementing custom solutions with Folio3, Civil Clothing achieved enhanced work-in-process (WIP) and raw material inventory visibility and accelerated month-end financial closing.

25%

Reduction in procurement processing and complex order creation times

40%

Less back-and-forth as the finance team got greater visibility into inventory operations

30%

Decline in unnecessary material purchases and vendor overspend

$10M+

Monthly sales volume handled across both DTC and B2B channels

25%

Faster month-end close due to raw material tracking directly into the inventory system

The Challenge

Production Orders Too Complex for a Standard Setup

Civil Clothing’s apparel items required production orders that accounted for dozens of size and color combinations. Their existing NetSuite configuration couldn’t handle this variance. This forced the team into manual workarounds that slowed procurement and increased the risk of costly errors on every order run.

Inventory Blind Spots Creating P&L Gaps

Raw materials were not being tracked within NetSuite’s inventory system. This left the finance team without an accurate view of landed costs and material consumption. These gaps surfaced as unexplained P&L discrepancies at month-end. This required hours of manual reconciliation and delayed the financial close.

No Real-time Visibility Leading to Vendor Overspend

Without centralized, real-time Work-in-Progress tracking, purchasing decisions were being made without visibility into what raw materials were already on hand or in production. The result was duplicate purchases, excess vendor spend, and working capital tied up in materials that were never needed.

Finance and Operations Teams Working from Different Sources of Truth

Management spent significant time each period going back and forth between the finance and operations teams to validate data before decisions could be made. The absence of a single, reliable reporting layer meant even routine analysis required follow-up conversations that consumed 40% of time.

The Solution

A Customized NetSuite Instance Built for Handling Complexities

Folio3 performed a full rescue and customization of Civil Clothing’s existing NetSuite environment. The solution also involved purpose-built solutions for the unique demands of high-volume apparel manufacturing.

Custom Production Order Engine

Developed a production order solution that handles high-variance items across multiple size runs and color variations without manual intervention.

Inventory & BOM Overhaul

Restructured Civil Clothing’s Bill of Materials (BOM) and brought all raw material tracking directly into the inventory system.

Improved WIP Visibility

Built a Work-in-Progress tracking layer within NetSuite to give teams real-time visibility into materials in production and on-hand inventory.

Financial Reporting Enhancements

Reconfigured Civil Clothing’s financial reporting architecture within NetSuite to eliminate the recurring back-and-forth.

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Business Outcomes

Inventory and Financials That Always Stay Updated

Civil Clothing’s NetSuite implementation was rescued, along with the deployment of custom solutions developed by Folio3 experts. This led to enhanced visibility of both inventory and financials for the apparel company.

Operational Efficiency

  • Folio3’s custom production order solution reduced complex order creation times by 25% and drastically simplified the management of high-variance items across Civil Clothing’s full size and color catalog.
  • Centralizing operations and enabling accurate reporting within NetSuite reduced the time management spent coordinating with the accounting team for data validation by 40%.

Data Integrity and Quality

  • Transitioning raw material tracking directly into the NetSuite inventory system eliminated major accounting blind spots and resolved recurring P&L errors. This enabled the finance team to execute their month-end close 25% faster.
  • A rebuilt BOM and inventory structure gave finance and operations teams a single, authoritative data source. This ended the manual reconciliation cycles.

Cost Reduction

  • Gaining centralized, real-time visibility into WIP and on-hand raw material inventory led to an estimated 30% reduction in unnecessary material purchases and vendor overspend.
  • Accurate inventory and production data inside NetSuite gave the procurement team the confidence to buy to demand rather than buffer. This freed up working capital.

Revenue Growth and Scalability

  • Automating complex production workflows for items with extensive size and color variations enabled Civil Clothing to handle $10M+ in monthly sales volume across both DTC and B2B channels.
  • A fully restructured NetSuite environment now provides the operational foundation Civil Clothing needs to expand its product catalog, add new channels, and grow revenue.

INDUSTRY RECOGNITION

Back-to-back Recognition in the Apparel, Footwear & Accessories Vertical

Follio3 has been named a NetSuite Alliance Partner Spotlight Award winner in the Apparel, Footwear & Accessories (AFA) vertical in both 2024 and 2026. 

With extensive experience supporting a vast clientele of apparel companies, Folio3 continues to help fashion businesses optimize their production planning, inventory management, financial management, and other key operations.

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