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Customer Success Story

How Quonset Soil Solutions Runs Biochar Manufacturing and Financials on One NetSuite Account

Folio3 implemented NetSuite SuiteSuccess Products Premium for Quonset Soil Solutions, with manufacturing configured for pyrolysis-based production and custom approval workflows.

Company

Quonset Soil Solutions (QSS)

Partner

Folio3

Company Size

11-50

Industry

Agriculture

Region

US

ABOUT QUONSET SOIL SOLUTIONS

A Biochar Manufacturer Built Around the Circular Economy

Quonset Soil Solutions turns forestry by-products into biochar, a soil amendment used in horticulture and agriculture that also locks away carbon long-term. The company’s production facility runs on equipment from Oslo-based Vow ASA and was approaching full operation when this project began. That ramp-up is what made a working ERP urgent.

key outcomes

QSS's Setup, By the Numbers

After implementing NetSuite with Folio3, QSS has the process coverage, document formats, and approval controls of a much larger operation on one NetSuite account. 

10 Process Areas
Configured end-to-end

Record to Report, Design to Build, Procure to Pay, Return to Debit, Order to Cash, Return to Credit, Inventory Management, Manufacturing, Support Management, and Analytics all run through one NetSuite account.

5 Custom PDF Layouts
Built for QSS's transactions

Custom PDF layouts now run across QSS's transactions, configured to the company's own format.

4 Approval Workflows
Configured across transactions

Custom approval workflows now run on supported NetSuite transactions, replacing sign-off steps that had no system behind them before.

The Challenge

Biochar Production Outgrew Manual Financials and Tracking

Quonset Soil Solutions was building a biochar production facility toward full operation. Financials, procurement, and manufacturing ran on separate tools with nothing tying them together. 

Multiple Functions With No Shared System

Financials, procurement, inventory, manufacturing, and CRM had no common platform behind them. As the biochar facility approached full operation, QSS needed one system to run day-to-day work across all of it.

No Manufacturing Functionality for a Pyrolysis Process

QSS runs a pyrolysis-based production process, with no software to manage assemblies, bills of material, work in process, or production routing. Standard accounting tools had nothing built for the manufacturing side of the business.

Inventory and Production Running Apart from Sales

Inventory and production levels had no system tying them to actual sales demand. Without demand planning tools, the two sides of the business operated independently.

Legacy Data With No Path Into a New System

Chart of accounts, vendors, customers, items, and open transactions all sat in legacy systems, with no automated way to bring any of it into NetSuite.

No Structured CRM or Case Process

Leads, prospects, and customer support cases had no structured home. QSS needed a system to track customer-facing work as the business scaled toward full production.

The Solution

NetSuite Built Around Biochar Production

Folio3 implemented NetSuite SuiteSuccess Products Premium for QSS, with manufacturing configured for its production process and custom tools built on top.

NetSuite SuiteSuccess Products Premium Core Setup

Core financials, procurement, inventory, and CRM were configured under a parent QSS subsidiary, with US Sales Tax set up from day one.

Manufacturing Built for Pyrolysis Production

Assembly items, bills of material, WIP tracking, and routing management were configured for QSS's production stages, with cost tracking and labor and machine tracking built in.

Procure to Pay and Order to Cash

Vendor and customer master records, purchase orders, advanced procurement, quotes, sales orders, invoices, and Ship Central were set up to run QSS's purchasing and sales cycles.

Custom Reporting and Approval Workflows

Custom financial reports were built to meet management's reporting requirements, alongside four custom approval workflows and five custom PDF layouts across supported transactions.

Tariff Automation

Tariffs calculate automatically the moment a B2B order ships. Steel, aluminum, and reciprocal charges apply per item line, and rates stay editable by China Auto Group's own team.

Multi-Channel eCommerce Accounting

Amazon and eBay sales post straight to the general ledger. Settlement reports map automatically, and B2B EDI runs alongside it.

Building an ERP Around a Manufacturing Process?

Talk to our NetSuite consultants about production tracking, custom reporting, or moving legacy data into a new system. We’ll review your setup and scope a build around it.

Business Outcomes

A Connected System for Production, Purchasing, and Reporting at QSS

QSS now runs its production process, purchasing, sales, and financial reporting through one system, with legacy data flowing in on its own.

Manufacturing and Production

  • Assembly items, bills of material, and work in process now run through one system, tracked stage by stage instead of pieced together by hand.
  • Cost and labor tracking apply automatically across production, giving QSS a real cost picture for every batch.

Financial Reporting and Controls

  • Management pulls custom financial reports built specifically for QSS, on top of NetSuite's standard statement set.
  • Transactions now route through four custom approval workflows, with sign-off built into the system instead of handled informally.

Purchasing and Sales

  • Vendor bills, purchase orders, and vendor credits now run through one procurement process, with advanced procurement handling the more complex purchasing work.
  • Quotes, sales orders, and invoices flow through Order to Cash and Ship Central as one connected process from quote to fulfillment.

Multi-Channel Sales and Accounting

  • Amazon and eBay sales post with full GL impact and settlement report mapping.
  • Reconciliation was demonstrated directly to the client's controller, with B2B EDI running alongside it for a single reconciled view across every sales channel.

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