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Automate the order promising, allocation, orchestration, and execution processes seamlessly with NetSuite’s advanced order management system, allowing you to scale your business confidently.
With 500+ successful implementations, Folio3 helps businesses deploy and optimize NetSuite modules to improve core business operations, and help them get the maximum out of their ERP.
NetSuite Advanced Order Management is a module that gives businesses more control, automation, and intelligence in how they fulfill customer orders. It provides robust features that are built for startups, SMBs, and enterprises to deal with growing customer expectations and complex supply chains. It reduces manual efforts and uses automation along with predefined business rules to make those decisions quickly and accurately.
The key features of Advanced Order Management NetSuite include automated order promising, inventory allocation, orchestration processes, and intelligent fulfillment decisions. It enables you to deliver orders perfectly on time, at the right cost.
Get a clear, real-time view of every stage in your order process, from placement to delivery. Monitor critical KPIs, track fulfillment performance, and quickly spot bottlenecks to take corrective action before delays occur.
With this feature, you can automatically direct orders to the most cost-effective and efficient fulfillment source using rules based on inventory availability, location, and delivery timelines. This ensures faster shipments, balanced stock usage, and reduced logistics costs.
With NetSuite's advanced order management, you can stay ahead of fulfillment issues with automated alerts for problems like out-of-stock items, backorders, or carrier delays. Quickly reallocate inventory or adjust shipping to keep orders moving and customers satisfied.
Utilize the feature to control and schedule when orders are released to the warehouse to optimize labor, equipment usage, and workflow. This keeps operations running smoothly without overloading staff or creating a backlog.
Leverage in-store inventory to fulfill online orders, turning physical locations into mini distribution hubs. This reduces shipping times, lowers delivery costs, and makes better use of your entire inventory network.
Offer customers the convenience of ordering online and collecting in-store at their preferred location. By using the store pickup feature, you will have reduced shipping costs, drive additional foot traffic, and create opportunities for upselling during pickup.
By implementing this module, you can deliver your order promptly and provide the fulfillment options customers prefer, including home delivery, in-store pickup, or ship-from-store. Meeting these needs consistently strengthens trust and encourages repeat business.
Save the sale by fulfilling orders from the most optimal inventory source for your business, whether it’s a warehouse, retail location, or supplier. This module makes sure that your customers receive their orders quickly while reducing shipping costs and making full use of your inventory network.
It provides demand-optimized inventory management features that align fulfillment with real-time demand while preserving essential safety stock levels. It leads to improved inventory turnover, reduced storage costs, and product availability for customers when they need it most.
Now you can expand your order volume without increasing your workforce easily. By implementing an advanced order management module, your business can automate allocation, routing, and fulfillment, allowing your team to focus on exceptions and strategic tasks instead of repetitive manual work.
Implement Advanced Order Management quickly to start improving fulfillment immediately. As your business and market conditions scale, you can easily update rules and processes without disrupting daily operations.
Folio3 has nearly 20 years of experience in NetSuite services and a strong track record of implementing the OneWorld module for global businesses. We help companies manage multiple subsidiaries, currencies, and tax regulations through a centralized system.
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I know it’s been a long road but I wanted to stop & express my gratitude for all the hard work this past year. I really feel like Folio3 has helped us create an extremely powerful ERP that will provide world class reporting through automation.
Jonathon Orze
Chief Financial Officer
InGenius Prep
Folio3 quickly provided excellent BI resources to solve complex business issues integrating data from our CRM and NetSuite for important business reporting continuity in our Tableau Software reporting tool. The team’s dedication and tireless iterations resulted in finding the right solution for our reporting needs.
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CEO
Bank & Vogue
The project was delivered on time & as expected, despite challenges with the payroll module’s inflexibility. Communication was stellar, with Folio3 taking time to understand our needs & provide valuable technical feedback. The workmanship was impressive with well-maintained timelines & healthy project management.
Amos Deering
Manager Information Technology
United California Glass & Doors Inc
NetSuite Advanced Order Management is an add-on solution that automates order promising, allocation, orchestration, and fulfillment. It helps businesses improve delivery accuracy, optimize inventory usage, and manage orders across multiple channels and locations.
While standard Order Management handles basic order processing, Advanced Order Management adds intelligent allocation, automated sourcing, exception management, and real-time fulfillment decisions to deliver the perfect order every time.
It is ideal for businesses with multiple sales channels, large product catalogs, complex inventory networks, or high order volumes, such as retailers, distributors, manufacturers, and eCommerce companies.
Absolutely. You can fulfill orders from warehouses, stores, or suppliers, and offer delivery options like ship-from-store or in-store pickup to meet customer preferences.
The system automatically flags issues like low stock, backorders, or delayed shipments, allowing your team to act quickly to resolve them before they affect the customer experience.
Yes. NetSuite AOM can split a single order into multiple shipments if the items are in different locations or available at different times. You don’t have to manually create separate orders.
For example:
Split shipments and partial fulfillments are handled natively. The system ensures accurate tracking and billing while keeping customers updated.
NetSuite AOM provides built-in dashboards, saved searches, and SuiteAnalytics workbooks that highlight how efficiently orders are moving through the system.
Common KPIs include:
Reports can be sliced by customer, item, location, or carrier to see where bottlenecks occur.
KPIs in AOM give you both real-time and historical visibility into fulfillment performance, helping spot delays, stock issues, and cost drivers.
Yes. By automatically selecting the most optimal fulfillment location and shipping method, it reduces transportation costs while meeting promised delivery times.
AOM reduces costs by automating decisions that would otherwise take hours of manual effort. It selects the best fulfillment location, manages split shipments, and handles backorders without human intervention. That reduces labor costs and errors.
On the customer side, faster and more accurate fulfillment improves satisfaction. Shoppers can receive partial shipments quickly instead of waiting for a full order to be available. Built-in rules also ensure promises made at checkout are realistic, reducing missed delivery expectations.
Scalability comes from automation. As order volume grows, the system can handle routing, inventory checks, and fulfillment across multiple warehouses without needing proportional staff increases.
By automating fulfillment logic, AOM cuts operational costs, scales with growth, and ensures customers receive accurate, timely deliveries.
NetSuite doesn’t come with built-in 3PL or EDI connections, but it supports them through SuiteCloud integrations and partner solutions. Many companies connect NetSuite AOM to their logistics partners via SuiteTalk web services, REST APIs, or middleware.
NetSuite doesn’t run 3PL or EDI out-of-the-box, but it integrates smoothly with certified connectors and APIs to automate those flows.
Folio3 is a certified NetSuite partner with years of experience in customizing and deploying Advanced Order Management for businesses across retail, manufacturing, distribution, and eCommerce. Our team ensures the solution is tailored to your workflows, improving fulfillment efficiency and customer satisfaction.
We offer ongoing support, training, and optimization services to help you get the most from Advanced Order Management. Whether you need adjustments to allocation rules, integration with other systems, or troubleshooting, our team is available to keep your operations running smoothly.
Deployment times vary depending on business complexity, but NetSuite Advanced Order Management is designed for fast implementation. Many companies can begin seeing results within weeks.
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