BlueSpring Wellness – NetSuite Amazon Integration Connector Case Study

Summary

BlueSpring manufactures and distributes health and wellness, skincare, and nutritional products. Their flagship “Super Blue Stuff” is a well-known brand in the pain relief product category. Folio3 completely integrated their Amazon Seller and NetSuite ERP accounts to create a seamless e-infrastructure.

Customer

BlueSpring provides pure and natural products to help our customers achieve balanced health and wellness. Makers of the original “Super Blue Stuff” OTC natural pain relief cream and other fine herbal supplements, Blue Spring is one of the leading names in the wellness category.

Challenge

BlueSpring was struggling with all the manual data entry that was required to synchronize its Amazon and NetSuite accounts, as the two disparate systems were not integrated. All of the processes involved in manually keeping the two systems ended up taking a lot of time and effort ultimately hurting productivity. The manual data handling also introduced a risk of human error into the system.

Solution

Folio3’s proprietary NetSuite Amazon Integration connector is an Integration-as-a-Service product that completely automates the data flow between Amazon Seller Central and NetSuite accounts. The connector delivers an end-to-end integration to enable seamless compatibility and functionality.

With the connector, BlueSpring was able to manage and monitor all end-to-end processes across the organization from within its NetSuite ERP. This enabled them to save valuable time and effort that previously spent on hours of manual data entry to synchronize the two systems. The standard features for the connector are:

  • Import Customers from Amazon to NetSuite.
  • Import Sales Orders from Amazon to NetSuite.
  • Payment sync from Amazon to NetSuite.
  • Export Inventory Quantity from NetSuite to Amazon.
  • Export Sales Price from NetSuite to Amazon.
  • Export Order Status and Shipping info from NetSuite to Amazon.
  • Import Refund Data from Amazon to NetSuite.

Folio3’s NetSuite Amazon Integration connector is Built for NetSuite, therefore it complies with all the standards and practices set by NetSuite as well while ensuring maximum security.

Result

With Folio3’s NetSuite Amazon Integration connector, BlueSpring Wellness fully integrated their Amazon Seller Central account with their NetSuite ERP, thereby removing any extra efforts and time previously required in keeping both systems synced. The connector created a holistic system within NetSuite for the organization to monitor and manage end-to-end operations and processes. This enabled BlueSpring to shift focus towards other key business functions and commit efforts and time towards growth.

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