About H&H Development
- H&H Group is a diversified real estate conglomerate
- It manages more than 2,000 residential and commercial units across the UAE and Europe.
- It has eight specialized entities (ranging from development and procurement to facilities, cleaning, and landscaping).
H&H Development & NetSuite
- The client was already using Yardi (a market-leading property management system). However, they needed a solution that could integrate real estate transactions with broader ERP functionalities.
Summary
H&H Development centralized property & facility management with NetSuite
Folio3 partnered with H&H Development to implement Oracle NetSuite ERP to unify operations across its eight entities and integrated a purpose-built real estate management solution – Propertese.
The Challenges
- Need for a single system to handle both property management and other group businesses.
- Delay in signing the Business Requirement Document (BRD).
Train more than 100 employees across multiple departments. - Complex reporting processes that required careful handling.
- Disconnected systems across leasing, facilities, and financial operations.
- Manual, siloed processes for contract renewals, payments, and facility management.
- Consolidating financials across six subsidiaries and three parent entities.
- High reconciliation effort for 25,000+ tenants, thousands of vendors, and tens of thousands of open transactions.
- Industry-specific needs like tenancy contracts, post-dated cheque management, and contract-based invoicing that weren’t supported by legacy systems.
Solution
Folio3 implemented Oracle NetSuite ERP and integrated it with its real estate management system to address H&H’s end-to-end operational and financial needs. The key integrations & configurations included:
- Consolidation of financial reporting across all eight entities.
- Implementation of group consolidation and intercompany transactions.
- Customer lifecycle and vendor management across the group.
- Centralized item setup and inventory tracking to support trading and service operations.
- Lead and inquiry management.
- Quotation and contract management.
- Automated revenue recognition.
- Post-Dated Cheque (PDC) management.
- Facility management services.
