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Customer Success Story

H&H Development

Folio3 replaced Yardi (previously used by H&H Development) with NetSuite because the client needed a system with capabilities to incorporate real estate transactions along with ERP functions.

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H&H Development

Company

H&H

Company Size

501-1000

Industry

Real Estate

Region

UAE

NetSuite Services

NetSuite ERP Conventional

All NetSuite Solutions and Modules

-

Application replaced

-

About H&H Development

  • H&H Group is a diversified real estate conglomerate 
  • It manages more than 2,000 residential and commercial units across the UAE and Europe. 
  • It has eight specialized entities (ranging from development and procurement to facilities, cleaning, and landscaping).

H&H Development & NetSuite

  • The client was already using Yardi (a market-leading property management system). However, they needed a solution that could integrate real estate transactions with broader ERP functionalities. 

Summary

H&H Development centralized property & facility management with NetSuite
Folio3 partnered with H&H Development to implement Oracle NetSuite ERP to unify operations across its eight entities and integrated a purpose-built real estate management solution – Propertese.

The Challenges

  • Need for a single system to handle both property management and other group businesses.
  • Delay in signing the Business Requirement Document (BRD).
    Train more than 100 employees across multiple departments.
  • Complex reporting processes that required careful handling.
  • Disconnected systems across leasing, facilities, and financial operations.
  • Manual, siloed processes for contract renewals, payments, and facility management.
  • Consolidating financials across six subsidiaries and three parent entities.
  • High reconciliation effort for 25,000+ tenants, thousands of vendors, and tens of thousands of open transactions.
  • Industry-specific needs like tenancy contracts, post-dated cheque management, and contract-based invoicing that weren’t supported by legacy systems.

Solution

Folio3 implemented Oracle NetSuite ERP and integrated it with its real estate management system to address H&H’s end-to-end operational and financial needs. The key integrations & configurations included:

  • Consolidation of financial reporting across all eight entities.
  • Implementation of group consolidation and intercompany transactions.
  • Customer lifecycle and vendor management across the group.
  • Centralized item setup and inventory tracking to support trading and service operations.
  • Lead and inquiry management.
  • Quotation and contract management.
  • Automated revenue recognition.
  • Post-Dated Cheque (PDC) management.
  • Facility management services.

Result

With NetSuite as its central ERP hub, H&H Development was able to:
  • Consolidate financials across all entities.
  • Automate tenancy contract management and invoicing.
  • Reduce manual reconciliation efforts for tenants, vendors, and payments.
  • Get real-time visibility into leasing, facilities, and financial performance.
  • Establish a scalable platform to support UAE and European operations.
  • Streamlined reporting for group-wide decision-making.
  • Trained 100+ employees for smooth system adoption.

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