Case Study: NetSuite ERP & Propertese Implementation for KhanSaheb Real Estate Management LLC

Customer Success Story

Folio3 helped KhanSaheb Real Estate Management LLC implement NetSuite ERP along with Propertese, our real estate management solution, to unify property management, leasing, facility management, and maintenance operations across 8 entities managing commercial and residential properties in the UAE.

Company

KhanSaheb Properties

Company Size

51-100

Industry

Real Estate

Region

UAE

NetSuite Services

NetSuite ERP Implementation

All NetSuite Solutions and Modules

Propertese NetSuite OneWorld NetSuite Customizations

Application replaced

About KhanSaheb Real Estate Management LLC

Investment and property management company in the UAE.
Provides property management, brokerage, and facility management services.
Manages leasing of commercial and residential properties.
Delivers transparency into monthly property performance.

KhanSaheb Real Estate Management & NetSuite

With NetSuite ERP and Propertese, KhanSaheb Real Estate Management:

Unifies eight entities under a single ERP system with automated property workflows
Integrates with the Ejari portal for contract registration and customer synchronization
Uses a custom facility management system for preventive maintenance and work orders
Automates renewal batches and multi-year lease calculations with rent escalations
Manages complex lease lifecycles, tenant requests, and automated transactions through Propertese

Summary

KhanSaheb Real Estate Management achieved complete operational unification across 8 entities with NetSuite ERP and Propertese.

The implementation automated property leasing workflows, integrated the Ejari government portal, and provided a comprehensive facility management system.

Manual Excel-based processes were eliminated, and property management, leasing, facility management, and maintenance operations were unified under a single platform. Automated renewal processing and multi-year lease calculations are now handled efficiently with Propertese’s real estate-specific workflows.

The Challenges

Reliance on Excel and basic software caused data inconsistencies and manual bottlenecks.
Inefficient management of the property leasing lifecycle from quotes through contract termination.
No integration with Ejari government portal for contract registration.
Lack of automation for complex multi-year lease agreements with rent escalations.
Manual tracking of PDC payments and tenant schedules.
Inefficient lease renewal processing for expiring properties.
No unified facility management system to track maintenance cases, work orders, and resources.
Absence of standardized workflows for tenant requests (terminations, renewals, waivers, rent changes).
Could not generate lease settlement forms with calculations for overstay, penalties, and maintenance deductions.
No automated method to calculate and track rent escalations for multi-year contracts.

Solution

KhanSaheb Real Estate Management partnered with Folio3 to implement NetSuite ERP, NetSuite OneWorld module, and Propertese, addressing critical challenges in lease lifecycle management, facility maintenance, and tenant request automation:

Multi-entity NetSuite implementation covering eight legal entities, including operational and landlord subsidiaries.
Propertese-powered Property Management module with property master, units, tenants, contracts, and automated quote-to-termination workflows.
Ejari Portal API integration for automated contract registration and customer synchronization.
Multi-year lease engine with automatic rent escalations and installment scheduling.
Renewal batch processing with custom filters for generating expiring lease offers.
Facility management system with preventive maintenance scheduling and automatic work order generation.
Tenant request workflows covering 11 scenarios with automated transaction creation.
Intercompany transaction automation for revenue recording and fee calculations across entities.
Custom PDF print layouts and SuiteFlow workflows for transaction processing.

Results

With NetSuite ERP and Propertese, Folio3 enabled KhanSaheb Real Estate Management to achieve:

Complete automation of the property management lifecycle, from lead generation through contract renewals and terminations.
Ejari portal integration for automated contract registration and government synchronization.
Multi-year lease engine handling complex rent calculations, automatic escalations, and installment scheduling.
Renewal batch processing, identifying expiring contract,s and generating automated notifications.
Facility management system tracking maintenance cases with preventive scheduling and work order automation.
Tenant request workflows manage 11 scenarios with automated transaction creation.
Intercompany transactions automate revenue recording and fee calculations across multiple entities.