folio3

Customer Success Story

Folio3 implemented NetSuite SuiteSuccess Wholesale Distribution Premium for Mako Networks across five subsidiaries (US, UK, NZ, DE, AU) to manage their network security and connectivity services with subscription billing, revenue recognition, and multi-country operations.

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Company

Mako Networks

Company Size

51-200

Industry

Software & Tech

Region

US

NetSuite Services

SuiteSuccess Wholesale Distribution Premium

All NetSuite Solutions and Modules

NetSuite OneWorld NetSuite Work Orders & Assemblies NetSuite WMS NetSuite Fixed Asset Management NetSuite Revenue Management NetSuite SuiteBilling

Application replaced

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About Mako Networks

  • Specialist network management company serving small business sites globally.
  • Provides network security, health record access, and PCI DSS compliance solutions.
  • Assists businesses worldwide in securing networks and managing connections.
  • Delivers connectivity services with subscription-based business model.
  •  

Mako Networks & NetSuite

With NetSuite implementation, Mako Networks:

  • Unified 5 subsidiaries across US, UK, New Zealand, Germany, and Australia on a single platform.
  • Implemented SuiteBilling for subscription-based revenue and contract management.
  • Configured multi-country tax using Avalara integration for US, UK, AU, NZ, and DE.
  • Automated revenue recognition with Advanced Revenue Management for subscription billing.

Summary

Mako Networks operated with complex financial, tax, revenue recognition, and subscription billing requirements across five legal entities, creating operational inefficiencies across their global network connectivity services.

Folio3 implemented NetSuite SuiteSuccess Wholesale Distribution Premium with NetSuite Advanced Revenue Management and NetSuite SuiteBilling modules, creating a unified platform for multi-entity accounting, subscription billing, revenue recognition, and tax compliance with comprehensive historical data migration.

Mako Networks achieved complete operational and financial consolidation across five subsidiaries with automated subscription billing, accurate revenue recognition, and multi-country tax compliance.

The Challenges

  • Required controlled NetSuite rollout across five legal entities in multiple countries.
  • Needed solution for complex tax requirements across US, UK, Australia, New Zealand, and Germany.
  • Lacked automated revenue recognition and subscription billing capabilities.
  • Required subsidiary-specific accounting for tax, revenue recognition, and billing consolidation.
  • Needed to migrate historical trial balances and fixed asset data for financial continuity.
  • Required implementation of Fixed Assets, Revenue Management, Work Orders, Assemblies, and WMS modules.
  • Needed subscription/contract evaluation and billing solution for recurring revenue model.

Solution

Mako Networks partnered with Folio3 to implement NetSuite SuiteSuccess Wholesale Distribution Premium with Advanced Revenue Management, SuiteBilling, and multi-country tax configuration.

Our implementation purpose was to address the specific challenges faced by multi-entity subscription-based businesses, particularly in revenue recognition and billing management. Our solution focused on:

  • Multi-subsidiary NetSuite implementation with parent holding company and four child subsidiaries (US, UK, New Zealand, Australia).
  • Advanced Revenue Management for accurate revenue recognition and billing across subscription contracts.
  • SuiteBilling with third-party subscription solutions for comprehensive contract and subscription management.
  • Multi-country tax configuration using Avalara (AVATAX/ST) for US, UK, Australia, New Zealand, and Germany.
  • Warehouse Management System (WMS) for inventory control and fulfillment operations.
  • Work Orders and Assemblies for product assembly and manufacturing workflows.
  • Fixed Assets module for asset tracking and depreciation management.
  • Advanced Procurement and Demand Planning/MRP for inventory optimization.
  • Customer Center for self-service portal and customer engagement.
  • Shipping label integration with FedEx, USPS, and UPS for automated fulfillment.

Results

With NetSuite SuiteSuccess Wholesale Distribution Premium Implementation, Folio3 helped Mako Networks achieve the following:

  • Multi-subsidiary operations now run on unified platform with consolidated financial reporting across five entities.
  • SuiteBilling automates subscription billing and contract evaluation for recurring revenue management.
  • Revenue recognition now processes accurately using Advanced Revenue Management for subscription-based services.
  • Multi-country tax compliance achieved through Avalara integration across US, UK, AU, NZ, and DE.
  • WMS provides warehouse readiness with inventory control and fulfillment automation.
  • Governed go-live process executed with detailed checklists enabling production readiness ahead of schedule.

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