Customer Success Story
Folio3 implemented NetSuite SuiteSuccess Manufacturing Premium for Dunlop Golf Europe. The build included custom FIFO costing, trade pricing, stock visibility, credit management, and payment reconciliation from go-live.
Company
Dunlop Golf Europe Ltd (Srixon Sports)
Partner
Folio3
NetSuite Services
All NetSuite Solutions and Modules
NetSuite Fixed Asset Management NetSuite Advanced Procurement NetSuite Work Order and Assemblies NetSuite WIP & Routing NetSuite Demand Planning NetSuite WMS
Application replaced
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Dunlop Golf Europe (Srixon Sports) designs golf clubs and equipment trusted by top-ranked players on tour and everyday golfers alike, backed by parent company Sumitomo Rubber Industries and 130 years of equipment-making history. The brand works closely with PGA Tour professionals to develop performance gear and sells through trade and Custom Fit channels across the UK, France, Germany, and Netherlands.
After implementing NetSuite with Folio3, Dunlop Golf Europe (Srixon Sports) gained real item cost, real credit exposure, and one screen for reconciliation.
UK, France, Germany, and Netherlands run under one UK subsidiary with a custom “Business Unit” segment for each country. Country-level VAT and reporting work without separate legal entities.
GBP is the base currency. AED, CHF, EUR, SEK, USD, DKK, JPY, MAD, and NOK are also configured for cross border transactions.
A custom Multi Account Reconciliation screen lets Finance pull up to 10 customer accounts at once and reconcile invoices, payments, credit memos, and journals in one place.
From Record to Report through Rebate Management, all 12 standard NetSuite process areas were configured for Dunlop Golf Europe's finance, inventory, and sales operations.
Dunlop Golf Europe sells golf equipment through trade and Custom Fit channels in the UK, France, Germany and Netherlands. A few parts of how the business runs fell outside standard NetSuite configuration, so Folio3 built these in during the implementation.
The business needed FIFO based item cost at the transaction level. Standard NetSuite cost estimates don't work this way, so cost and margin figures needed a custom layer to be accurate from day one.
Trade pricing came with header level discount aggregation requirements. Out of the box NetSuite has no automated path for this, so pricing would have relied on manual work at every transaction.
Standard NetSuite Transfer Orders and Inventory Transfers only support one From/To location per transaction. Dunlop Golf Europe moves stock between multiple locations in a single transaction, so the standard form wouldn't fit their process.
Sales needed to see live stock by item and location across POs, sales orders, and transfer orders, so they could quote accurate availability and delivery dates. The standard Available to Promise report didn't support the custom formulas this needed.
Standard NetSuite credit checks only look at open balance. Dunlop Golf Europe needed exposure to include orders in delivery, picked and packed orders, and qualifying Custom Fit orders, plus parent child customer relationships. None of that is standard.
The business needed parent to child payment application and a way to reconcile payments across unrelated customer accounts, with controlled handling of small differences. Standard AR functionality doesn't support either.
Folio3 implemented NetSuite SuiteSuccess Manufacturing Premium to run core financials, procurement, inventory, sales, and CRM. On top of that base, Folio3 built customizations for the specific gaps in Dunlop Golf Europe’s operations.
Core Financials, Fixed Assets, Procurement, Inventory Management, Work Orders & Assemblies, WIP & Routing, Demand Planning, Core CRM, Order Management, WMS, and Rebate Management make up the operational base.
Custom fields and automation capture FIFO based item cost at the transaction level. Trade price and discount calculations, including header level discount aggregation, run automatically instead of through manual entry.
One interface handles Transfer Orders and Inventory Transfers with header and line level From/To locations. It supports direct entry and CSV bulk upload.
A custom Suitelet extends the standard ATP report with multi location filtering and real time totals for ordered, committed, and available quantities across PO, SO, and TO transactions.
Credit limit now factors in account debt, pending billing orders, picked and packed fulfillment, and qualifying Custom Fit orders. Parent child customer balances and orders are included too.
Parent to child and cross customer payment application runs automatically, with controlled handling of small differences. A custom screen lets Finance pull up to 10 customer accounts at once to reconcile invoices, payments, credit memos, and journals.
Connect with our NetSuite consultants to discuss your manufacturing business needs. Our certified team will review your current setup and offer a solution that fits your requirements and drives real business outcomes.
Here is what these custom builds do for Dunlop Golf Europe day-to-day.
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