FAQ

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Does your NetSuite Magento Connector support multiple Magento sites?

Yes. Our connector does provide multi-site support for Magento. Out of the box, our connector supports up to 3 Magento web stores/websites (on the same instance of Magento), with support for additional web stores available at additional cost.

Which versions of Magento does your Magento Connector support? Is it compatible with Magento Enterprise?
Does your connector sync over all item data from NetSuite to Magento including item images?

Yes, our connector syncs all item data like item description, images, item pricing and quantity from NetSuite to Magento. However we don’t recommend syncing of item images over from NetSuite to Magento as images are big files and since each product can have multiple images associated with it, syncing images over from NetSuite can bog down the integration.

What is the typical time to implement your solution?

Our typical deployment time for the out-of-the-box connector is 1 to 2 weeks. If however there are customizations involved, then the implementation time can vary, depending on the nature of the customizations. We do provide a time and cost estimate for any customizations in a detailed proposal prior to beginning work on the project, so you know the timelines and cost involved up front.

Is it possible I can setup one Magento website for now to sync data with NetSuite using your connector and add the other two websites later on?
Does your NetSuite Magento Connector support multiple Magento sites?

Yes. Our connector does provide multi-site support for Magento. Out of the box, our connector supports up to 3 Magento web stores/websites (on the same instance of Magento), with support for additional web stores available at additional cost.

Which versions of Magento does your Magento Connector support? Is it compatible with Magento Enterprise?

Our NetSuite Magento Connector supports Magento Community, Magento Go and Magento Enterprise.

How soon can you deploy the NetSuite eBay Connector once an agreement is reached?
I have thousands of eBay listings and I don’t have the time or staff to manually remove the ones that are out of stock in NetSuite. Can your eBay connector do this automatically?
We don’t use sales orders. We only do cash sales and import all eBay sales as cash sales in NetSuite via a CSV file, with no shipping info. Is that possible with your system?

Yes if you enter all your eBay sales directly as cash sales in NetSuite with the funds going into un-deposited funds, then this functionality is support out of the box in our NetSuite eBay Connector.

If you have a NetSuite development project you’d like to discuss, please contact us.

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