Leveling Up Your NetSuite SuiteCommerce Experience: A Comprehensive Guide to Upgrading to SMT Version 3

Site Management Tools (SMT) in NetSuite with SuiteCommerce, users can manage website content without requiring technical expertise or extensive development work. SMT helps business users to create, edit, and publish content such as banners, promotions, images, and text directly from the SuiteCommerce backend through a user-friendly interface. 

SMT Version 3 in SuiteCommerce empowers marketers and non-technical staff to make real-time updates to the website to keep the content relevant, engaging, and aligned with business goals. This reduces dependency on developers and accelerates the pace of website updates.

Key Takeaways 

• To create Custom Content Types, you need to install Kilimanjaro release of SuiteCommerce Advanced.
• To implement Custom Content Types, you must use SMT Version 3. 
• You must install the Kilimanjaro release of SuiteCommerce Advanced in a NetSuite to use latest features of CCTs.

What Is SMT Version 3?

At times, navigating upgrades in business technology becomes very overwhelming. NetSuite always makes it easier for its users by constantly providing updates on its upcoming and recent upgrades. 

In case of SuiteComemrce NetSuite, moving from Site Management Tools (SMT) Version 2 to Version 3 is a step forward to have advanced capabilities and better integration for your digital operations. Here’s a fresh perspective on why and how to make this transition effortless.

Improvements Introduced by SMT Version 3

SMT Version 3 introduces a suite of improvements that empower users with:

Enhanced Functionality

Gain access to tools to deliver new possibilities for content management and site customization.

Streamlined Data Handling

Version 3 stores content as NetSuite Records, aligning with modern practices for better data consistency.

Customization Freedom

Leverage SuiteScript compatibility for deeper control over content management and functionality.

How to Upgrade to SMT Version 3?

Step 1: Install the Core Bundle

The journey begins with installing the SMT Core Content Types bundle (ID 190323). This foundational step creates a set of predefined content types—such as Text, Image, and Merchandising Zone Content—essential for Version 3. These templates are locked to safeguard their structure, ensuring a stable upgrade environment.

Step 2: Move Your Content

Content migration is the heart of the upgrade process. Unlike Version 2, where content is managed differently, Version 3 requires transferring live content to ensure visibility and functionality. Follow these steps to migrate your content:

1. Navigate to the CMS Content Migration Tool:
   Commerce > Content Management > CMS Contents > CMS Content Migration.
2. Select the site you want to upgrade on the migration page.
3. Start the migration process by clicking Begin Migration.

Note: Any unpublished content in Version 2 will not transfer automatically. Add this content manually after the migration is complete.

This migration can be repeated safely, allowing adjustments without disrupting site performance.

Step 3: Deploy an Updated Site Version

For SMT Version 3 to work seamlessly, your site must run on SuiteCommerce or a Kilimanjaro or later release of SuiteCommerce Advanced. If your current version predates Kilimanjaro, upgrading to a supported version is essential.

Tips for a Seamless Experience

Keep Versions Consistent

Running different SMT versions across domains on the same site can cause issues. Standardize to Version 3 for every domain.

Double-check Content Readiness

Ensure all draft content is published or prepared for manual addition after the migration.

Maximize SuiteScript Potential

Take advantage of SuiteScript’s extended capabilities to customize and optimize your setup.

Why You Should Upgrade to SMT Version 3?

Upgrading to SMT Version 3 is about transforming your content management approach. With tools that simplify processes, improve efficiency, and enhance customization, your business will be better equipped for the demands of modern commerce.

Leap to Version 3 and start experiencing the benefits today!