Key Takeaways One thing that stands out across NetSuite communities, Reddit discussions, and support forums is how often the same issues come up. Users rarely

Key Takeaways We reviewed 12 NetSuite MSP proposals last year across various client evaluations. Every single one listed “system administration,” “ongoing support,” and “optimization” as

Key Takeaways Here is something most businesses do not realize until they are already mid-contract with ACS: Oracle’s support program and a partner’s managed services

Key Takeaways A finance director at a distribution company called us last year. Her company had hired a NetSuite administrator 18 months earlier. Good hire.

Key Takeaways We have had the same conversation with a lot of NetSuite administrators. They got burned by a managed services partner. The partner looked

Key Takeaways We were called in by a mid-market distribution company about 11 months into their NetSuite managed services contract. They had picked a well-known

Key Takeaways We speak with a lot of businesses at a specific inflection point. They have had someone managing NetSuite internally for one to three

Key Takeaways A business we worked with had been on NetSuite for 14 months. Their original implementation partner had handed them off six months after

Key Takeaways A finance director we worked with had been on NetSuite ACS Optimize for 14 months. The contract cost her company just under $60,000