Companies utilizing our NetSuite support services

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Flexible NetSuite support packages

Choose the right level of support for your business needs with our transparent pricing options

Silver

Essential

Basic coverage for smaller businesses

  • 45 hrs/quarter
  • Up to 24-hr response
  • Functional Support only
  • Additional hours available
  • Standard hours (all zones)
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Ideal for routine support needs

Gold

Best Value

Ideal for growing businesses with moderate complexity

  • 90 hrs/quarter
  • 8 hour response time
  • Functional + Tech support
  • Standard hours (all zones)
  • Competitive extra hour rates
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Best suited for customizations and enhancements

Recommended

Platinum

Premium

For enterprise needs and mission-critical systems

  • 180 hrs/quarter
  • 4 hour response time
  • Functional + Tech support
  • Lowest extra hour rates
  • Extended hours (all zones)
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Designed for strategic initiatives and critical operations

Enterprise

Custom-Tailored

For complex projects and full-stack support needs

  • Flexible team-based hours
  • SLA-based response time
  • Full-stack support
  • Custom coverage hours
  • Integration & complex support
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Perfect for advanced integrations and complex enterprise projects

Comprehensive NetSuite managed services for your business

From proactive support to customizations, we ensure your NetSuite system runs at its best.
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Customization

Tailor NetSuite to align with your unique workflows, business rules, and operational requirements.

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Integration

Help you connect your NetSuite back office with your existing tools and systems.

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Functional Support

Achieve smooth operations across finance, CRM, inventory, sales, procurement, and more.

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Training and User Adoption

Equip your team with the skills to effectively use NetSuite and maximize its value.

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Module Implementation

Deploy and configure NetSuite modules based on your specific business needs.

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Application Architecture

Design a scalable NetSuite setup to support performance and long-term growth.

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Consultancy

Offer expert guidance to plan, optimize, and improve your NetSuite strategy.

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Development and Testing

Address technical needs, support integrations, and manage your environments.

Get Expert Support Today

Support team availability:

70%

70% booked this week

Choose from a range of NetSuite Services that are
often requested by businesses

SuiteScript Development

Solution Design & Architecture

Template Customization (PDF and Email)

Project Management

Module Implementation

Data Migration & Management

Workflow Automation

Support Across All NetSuite Modules

User Access & Permissions Setup

Integration Development & Support

SuiteCommerce Development

Dashboard Customization

User Training & Change Management

Custom Integrations

Dashboard Analytics

CRM

Reports & Saved Searches

SuiteCommerce Configuration

Don't let NetSuite issues slow your business down

Get a FREE support consultation worth $999 if you book in the next 10 minutes

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Seconds
BOOK YOUR NETSUITE SUPPORT CALL NOW

Limited time offer

We've got some great testimonials from our clients

Thank you for getting Massif where we are today on NetSuite. Folio3 team’s flexibility and willingness to accommodate our requests were greatly appreciated, especially in post-go-live support. Thanks to everyone involved!
Team Massif
Entire Team
Massif
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Folio3 team was crucial in supporting our small team’s focus on customer service excellence. Their “whatever it takes” attitude during a complex integration project showcased their commitment, instilling confidence in our ability to support our major customer’s growth and innovation in the supply chain. We’re fortunate to have them in our corner.

Rebecca Salajan
VP of Operations
Creative Retail Packaging

The team is quite friendly, knowledgeable, patient, & helpful with a solution to what we were looking for on our NetSuite tickets. They provided great feedback, good tech support, and maintained an effective communication. Working with them is so easy and all responses are prompt & professional.

Javier Silva
Sr. Operations Project Manager
Epromos
View all Testimonials

Cut NetSuite downtime by 70% with expert support

  • Flexible Support Packages
  • Certified NetSuite Experts
  • Rapid Issue Resolution

Let's discuss your NetSuite needs

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