Core Technology Systems Case Study - NetSuite

Customer Success Story

Helped automate resource and project management, and streamline HR operations.

Company

Company Size

51-200

Location

London, England

Service Used

NetSuite Implementation

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Customer

Core is a Microsoft-centric Cloud-Managed Service Provider that provides solutions and software to optimize Microsoft investments. Due to its status as a Microsoft Solutions Partner, Microsoft has chosen Core to lead its UK programme of technology-enablement workshops and new pilot programmes, including Viva and Copilot.

Summary

Core Technology Systems partnered with Folio3 to implement NetSuite OpenAir, followed by customizations and integration with their in-house HR system Bamboo as an extension of time and payroll management.

The Challenge

Core lacked business insights and analysis. Many aspects of its operations were managed with multiple spreadsheets, making the data difficult to maintain and update. Project intakes, controls, and approvals were done manually.

Solution

Stand-alone implementation of OpenAir to leverage the standard, delivered functionality to consolidate project activity
Definition of controls and permissions to maintain consistency across the project lifecycle.
Development and configured to monitor, manage, and bill overtime.
An in-house integration with HR system (Bamboo) as an extension of time and payroll management
Form customizations to align with business processes
Report development to capture key aspects of the business

Result

Folio3 integrated NetSuite OpenAir for Core Technology Systems. This integration aimed to automate resource management, project management, time and expense recording, and accounting services. Folio3 also provided HR system integration with ERP and significantly improved project management and HR operations for Core Technology Systems.