Everything you Need to Know About NetSuite Lead to Quote

Effective lead management is instrumental in increasing sales and thereby attaining long-term growth. NetSuite NetSuite lead to quote system smoothens the process from its generation down to conversion. 

Lead Management in NetSuite 

NetSuite lead to quote system provides a single platform for handling lead management, customer interaction, and sales performance management. 

This category-leading, holistic approach eliminates the need for keeping separate point solutions in place and associated manual efforts. Information can now flow freely throughout your organization. 

Using NetSuite, capture leads automatically from multiple sources, such as web forms, social media, and email campaigns, to ensure no prospect is ever lost.

Its inbuilt lead nurturing feature keeps prospects interested through personalized communication and relevant marketing efforts.

With advanced segmentation tools at their disposal, companies can better align their messaging according to the lead segment that will compose a particular campaign to ensure increased chances of conversion. 

In addition, the real-time analytics and reporting provided by NetSuite give amazing insight into lead behavior, thus enabling sales teams to make informed decisions on where to spend their time and energy with high-potential leads.

Lead To Quote Process In NetSuite 

Of the many facets of lead management, one of the most important is a quality NetSuite lead to quote process. It means how you are moving your potential customers from an interest phase to the proposal stage. 

NetSuite’s lead-to-quote process is designed to be intuitive and efficient, ensuring your sales team will move leads through the sales funnel quickly.

Lead Qualification 

It all starts with the qualification of a lead based on certain criteria by sales representatives, such as BANT: budget, authority, need, and timing. 

NetSuite’s CRM module allows for easy tracking and updating of lead information so that your team can always be current with the latest data. The lead is changed to an opportunity within the system after being qualified.

Opportunity Creation 

Opportunities in NetSuite are robust records of a possible sale, capturing details like the products or services in which the prospect is interested, its estimated value, and when the sale will close to the system. 

The system allows sales teams to list a number of contacts against one opportunity, ensuring that all decision-makers are included.

Quote Generation 

The next step will be to generate a quote. NetSuite’s quoting functionality is also very tightly integrated with the inventory and pricing modules for quotes. 

It ensures accuracy, product availability, and pricing that reflect the current situation and that sales teams can generate quotes right from the opportunity record. 

This automatically brings relevant information into the quote to minimize errors and reduce time spent on admin.

Quote Review, Editing, and Approval

A generated quote may be reviewed, edited, and approved within the system.

NetSuite approval workflows ensure that any quote is in compliance with your company’s pricing and discounting policies before it’s delivered to a customer.

This will not only help in remaining profitable but also avoid those errors which can make customers unhappy.

The Complete Process in NetSuite 

Here is a complete process of NetSuite lead to quote system:

Log In to NetSuite

1. Open any of your internet browsers and navigate to the NetSuite login screen.
2. Insert your username and password. 
3. Click “Log In” to access your NetSuite dashboard.

Access the Leads Section

1. From the dashboard, click “Sales” in the top navigation menu.
2. In the drop-down menu, click on “Leads” under “Opportunities”.
3. This will open the Leads page, where all existing leads can be viewed and managed.

Create a New Lead

1. To enter a new lead, click the “New” button or “Create New Lead” link on the Leads page.
2. This will open the lead entry form, where you can input details about the new lead.

Enter Lead Information

1. In the lead entry form, fill in the necessary fields such as lead name, status, lead source, contact information, and assigned sales rep. 
2. Enter all the required information, then scroll back and check for accuracy.

Save the Lead

1. Once you have filled in the details for a lead, simply click the “Save” button below the form.
2. This will save the lead to the system and redirect to the lead detail record page.

Qualify the Lead

1. On the lead’s detailed record page, review the information and update the status as needed.
2. To qualify the lead, click “Convert to Opportunity” located on the lead record page.
3. This will automatically create an opportunity record linked to this lead.

Enter Opportunity Details

1. You’ll be directed to the opportunity entry form.
2. Fill out the opportunity details, including opportunity name, estimated amount, expected close date, and sales stage. 
3. Add any additional details or notes related to the opportunity.

Save the Opportunity

1. After entering all opportunity details, click “Save” to create the opportunity.
2. You will be redirected to the opportunity record page, where you can view and manage the opportunity.

Generate a Quote

1. On the opportunity record page, find and click the “Create Quote” button.
2. This will open the quote creation form, which is pre-filled with information from the opportunity.

Enter Quote Details

1. Review the products or services listed in the quote and make any necessary adjustments.
2. Ensure that the pricing, quantity, and terms are correct.
3. You can also add additional line items if needed.

Save and Approve the Quote

1. Once you’re satisfied with the quote, click “Save” to generate the quote.
2. Depending on your company’s approval process, the quote may need to be reviewed by a manager. Use the “Submit for Approval” button if required.

Send the Quote to the Customer

1. After approval, you can send the quote directly to the customer from NetSuite.
2. Click “Email” or “Print” to send the quote via email or download it as a PDF.
3. Choose the email template you want to use and add any personal messages before sending.

Monitor the Status of the Quote

1. After sending the quote, monitor its status on the opportunity record page.
2. You can see if the customer has accepted the quote or if further negotiation is needed.

Convert the Quote to a Sales Order

1. Once the customer accepts the quote, click “Convert to Sales Order” on the quote record page.
2. This will automatically generate a sales order in the system.

Finalize the Sales Order

1. Review the sales order details to ensure everything is correct.
2. Click “Save” to finalize the sales order, which will now be processed through the fulfillment and billing systems.

The End

In a nutshell, NetSuite gives a bird’ s-eye view of the customer lifecycle, picking up where process automation has a role. Thus, sales teams have time for what is important: nurturing relationships and closing deals. With the integrated nature of this platform, all steps of the selling process, from NetSuite lead to quote to business goals, are efficient, accurate, and tied to business goals.

If you require professional NetSuite integration services for your business, get in touch with us at Folio3. Our team of experts is dedicated to providing streamlined and effective NetSuite services that boost your online business.