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NetSuite Pricing: Here is what you need to know

As a leading NetSuite Solution Partner,If you are concerned about the NetSuite pricing and licensing guide, you aren’t alone. There are hundreds of cross-sector businesses of all sizes that are confused about the exact pricing and licensing details for NetSuite.

 we often get queries from businesses looking for NetSuite pricing. Some of the more commonly asked queries include;

  • What’s the cost of NetSuite?
  • What’s the NetSuite pricing model?
  • What’s the catch on saving money on NetSuite?

Well, this ultimate NetSuite pricing guide is meant to answer all such queries. In this guide, we have come up with the best content and most updated information about the NetSuite pricing models and how you may save money on implementing NetSuite for your business needs.

Whether it’s NetSuite ERP or NetSuite CRM, we will cover all important aspects of the NetSuite ComprehensiveSuite to enable business leaders to make the best-suited decision for NetSuite implementation.

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Folio3 is Your Custom NetSuite Partner – Contact Us for Free NetSuite Pricing Demo

A seamless and well-integrated NetSuite implementation is crucial for businesses to leverage the complete potential from the solution. As a leading NetSuite partner, Folio3 has the expertise and resources to squeeze the most benefits out of the NetSuite integration solution, whether it’s the CRM suite, or the ERP suite, or the Suite Commerce (Advanced or Site Builder). Our NetSuite experts design a seamless and risk-free implementation process that allows businesses to get the implementation process completed within the desired timeframe.

As an experienced NetSuite implementation partner, we have developed streamlined processes and proven methodologies across all facets of the NetSuite ecosystem. Our experts work closely with clients’ internal implementation team to figure out the best solution that meets the unique business requirements, as well as, offer complete customization of the NetSuite system after deployment.

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NetSuite Implementation Pricing Process

Over the years, we have created a proven and seamless NetSuite implementation process including best practices learned from our previous experiences, as well as, NetSuite’s official recommendations. We partner with clients to develop a detailed implementation plan in line with the business requirements, possible risks, project deadlines, and compliance requirements. This makes sure that the entire process is executed without any disruptions to normal business routine.

Our range of services for NetSuite Implementation includes;

  • GAP Analysis
  • System Design
  • Support
  • Integration
  • Data Migration
  • Planning
  • Customization
  • End-user testing
  • After implementation support

What is Oracle NetSuite pricing?

Unlike some of the other industry-specific ERP or CRM systems, NetSuite brings a comprehensive suite of solutions for cross-industry models and all business functions. The horizontal and vertical breadth of the NetSuite platforms means that there are a lot of factors that influence the final price of the solution. While the calculation for the Oracle NetSuite pricing may be complex due to the various important considerations, the customization options bring the solutions in budgetary limits for businesses of all sizes; from startups to enterprises.

So, whether you a small startup with less than 10 employees or a global enterprise with hundreds or thousands of employees, NetSuite has the right solutions customized to your unique business needs. Apart from the business size, NetSuite also offers different pricing packages categorized for different industries and modes of deployment.

Below we will be looking at different packages offered by NetSuite based on company size or different industries.

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NetSuite Pricing: Company Size

Before you finalize the NetSuite package based on your industry, you may want to determine the category of your company size and needs. Some of the NetSuite packages based on company size you can choose from includes;

– Starter Package – suited for companies with less than 15 users

– Emerging Package – suited for companies with less than 30 users

– Limited Package – suited for companies with less than 10 users and with less than 50 employees

– Mid-Market Edition – one or more legal entity with more than 10 users

– Enterprise Edition – suited for large enterprises with over 1000 users

Now, apart from the size of your business and the industry type, the final pricing for the NetSuite solution will also be influenced by the type of deployment model. NetSuite offers two different deployment models including;

  • SuiteSuccess
  • Traditional deployment method

Now you might be feeling confused with all the complex options and permutations, right? Well, that’s one reason why you may choose Folio3 as your NetSuite partner to choose the right solutions at the best prices.

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NetSuite Pricing: Basic Packages

Once we are done with the size categories, let’s see the CRM & ERP licensing options available to companies;

–         NetSuite Limited Edition

The NetSuite limited edition only supports one legal entity and is meant for startups and small businesses with less than 10 employees

–         NetSuite Financials Mid-Market Edition

This licensing package only comes with the ERP solution and offers support for multiple legal entities and over 10 users. However, the edition doesn’t include the CRM solution

–         NetSuite Mid-Market Edition

The NetSuite Mid-Market Edition is meant for entities with two or more legal entities. It also supports more than ten users and includes both CRM and ERP solutions

Interestingly, all the NetSuite editions are powered by the same technology & codebase. Also, all the editions are deployed within the same Oracle data centers. The only difference being the accessibility to different features and functionalities in each edition. This also means that no matter the initial edition of choice, businesses can always scale the functionalities and features of the package by simply opting for a higher subscription package without the need for system migration or any downtime. This exclusive capability makes NetSuite one of the exclusive platforms that are perfectly suited for businesses of all sizes; from small startups to large enterprises.

To add even more functionalities, NetSuite offers a complete range of add-on modules on top of its core CRM and ERP features. These add-on modules are ideally meant to meet specific requirements of businesses, which aren’t covered by the standard subscription packages. These add-on modules can easily be integrated with the existing NetSuite package. Below are some common add-on modules available for NetSuite packages;

Common Add On Modules:

  • Demand planning
  • WIP & Routing
  • Budgeting & Planning
  • Job Costing
  • Project Management
  • Fixed assets
  • Work order & Assemblies
  • Resource Allocation
  • Revenue Recognition
  • Manufacturing
  • Payroll
  • SuiteCommerce
  • SuitePeople
  • Warehouse management

Just like the core licensing packages, these add-on modules can be subscribed by businesses for any length of time based on business needs and removed for the next renewal period.

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NetSuite Price per User

Just like any SaaS software, the biggest influence on the price of the solution is influenced by the number of users/licenses required by the company. As a general rule, the greater the number of users/licenses required by the business, the higher the overall cost of the subscription. Seems ration, right?

There are various (half a dozen) types of user licenses that are being offered by NetSuite, with the most common type of license being the “Full-User” license. The full-user license offers complete access to the user across all areas of the applications (based on the permission granted and role-based security). Any user looking to transact in the system will require a full-user license.

The other common type of user license in the Employee Self-Service licenses. The company doesn’t offer these licenses individually, rather they are offered in packs of five. These licenses are ideally suited for users who require access against a project or create expense reports or enter PTO. These are the only extent of usability for users with Employee Self-Service licenses.

Apart from these two more common user license types, there are other less commonly used license types for users as well including OpenAir Users or Planning & Budgeting Cloud Services Users.

Again, businesses can start-off with few user licenses to meet their needs and can continue to add new users as they grow. NetSuite offers complete scalability to add or remove the number of users during the renewal period. However, you can’t remove users in the middle of the agreement. This means that businesses should be careful about the type and number of user licenses, to avoid over-purchasing.

What is NetSuite ERP small business pricing?

It may be hard to digest today, however, initially, NetSuite targets the lower end of the market, that’s SMEs. In fact, during the initial days, there was a specific “Oracle Small Business Suite” that was meant to offer small businesses a customized software solution within a tight budget.

It was only between 2012 and 2016 that the product matured greatly and started to expand into the upmarket. It was during this time when NetSuite gained some serious business names like GoPro, Shaw Industries, and others that make them stick out amongst the competition. However, this was also the time when the small businesses actually started complaining about the increasing prices for the NetSuite solutions and that how the platform is getting out of the reach of SMEs and more aligned to the need or large organizations.

This sentiment does cost NetSuite much in the SME market as most small and medium-sized companies move out of the ecosystem of NetSuite and opt for cheaper alternatives. This concern was just only further increased among the SMBs when Oracle takeover NetSuite in 2016.

However, just after the takeover, Oracle re-strategize their market position and came up with customized packages meant to appeal to the small and medium end of the market. The basic and emerging packages of the NetSuite Edition are reflective of the company’s new approach to engaging all segments of businesses by offering them customized, and affordable solutions.

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What is the NetSuite Ecommerce Pricing Model?

The NetSuite Ecommerce has been around for as long as the NetSuite ERP & CRM solutions. However, previously this was known as the Site Builder. Interestingly, the NetSuite Site Builder was a pioneering ecommerce platform that was offered even before the mobile shopping craze took over the world. While the platform does maintain its effective presence in the industry with over two thousand customers, it is no way near to some of the other ecommerce development platforms.

That’s probably one reason why the company decided to make large investments in the Suite ecommerce portfolio which included acquiring three key businesses including, Venda, LightSpeed CMS, and Retail Anywhere. The new acquisitions saw NetSuite offering new products for the ecommerce market including; SuiteCommerce, SuiteCommerce InStore, and SuiteCommerce Advanced.

An important consideration for the implementation of NetSuite Ecommerce is that unlike some of the other ecommerce development platforms like Magento or Shopify, the NetSuite Ecommerce must always be used with the NetSuite ERP and CRM solutions, and can’t be deployed as a standalone solution.

So, when you opt for SuiteCommerce, you won’t have to worry about ecommerce integration or connector, as it will already come as a native part of the NetSuite.

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What is NetSuite CRM Pricing?

NetSuite CRM is a powerful cloud-based SaaS that offers users a comprehensive view of customers. The CRM comes with advanced features and functionalities to consistently keep the flow of information coming for business leaders. By integrating the NetSuite CRM system, businesses get access to a wide range of features required to improve sales orders, fulfillment, upsell, cross-sell, marketing, and support. Some of the worth-mentioning features of the platform include;

  • Salesforce automation
  • Marketing automation
  • Partner relationship management
  • Quotes management
  • Order management
  • Sales forecasting

The CRM solution offers complete support for all sorts of businesses and industries and can easily be integrated with existing ERP systems, making it easier for businesses to eliminate the costs of maintaining multiple applications.

The price of the NetSuite ERP solution is tailored to the needs and requirements of individual customers. Just like all other offerings from NetSuite, businesses can start from the basic subscription packages and move upward as they grow, without worrying about downtime or data migration issues. The basic package for NetSuite CRM starts at $999/month with a $99 per user access cost. Obviously, the final price will vary greatly depending upon the required features and licensing requirements by individual businesses.

NetSuite Pricing Summary

Well there you have it, all that you need to know about the pricing structure and complexities involved in implementing NetSuite.

Honestly, the NetSuite pricing is a bit tricky, especially for the first timer with no prior experience. It may be hard to choose the best value package. That’s one reason why you probably should partner with an agency that has hundreds of successful implementation projects to its credit.

With Folio3, you can be sure of partnering with an agency that will evaluate the true need of your business and navigate you through the difficult pricing structure to make the best choice.


Is there any NetSuite pricing calculator?

While there isn’t any official pricing calculator for NetSuite, many NetSuite implementation partner agencies do offer pricing calculators to give fair estimates based on the needs and requirements of the business.

How to add a new pricing level in item pricing in NetSuite?

To add a new pricing level in item pricing in NetSuite, you can go to the “Customer Record” > click the “Financial” subtab > click on the “Group Pricing” subtab > choose the “Price Level” and “Pricing Group” for the group > click the “Item Pricing” Subtab > select “Item” and “Price Level” for the item > click add.

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