Distributed workforces may face challenges such as delayed service delivery, underwhelming customer experience, miscommunication, resource location, and high costs. To keep the business afloat, a Field Service Management solution is crucial.
NetSuite provides field service businesses with a unified platform to run operations with reduced paperwork, a standardized workflow, scheduling, and task tracking. This facilitates businesses with precise workforce planning while considering locations, deadlines, and costs.
Boost efficiency, optimize scheduling, and improve customer satisfaction with a unified Field Service Management NetSuite solution.
Equip your field workers with real-time access to customer history, inventory levels, and service manuals, allowing them to resolve issues efficiently on the first visit.
Automate scheduling based on field worker skills, location, and workload. NetSuite FSM software helps dispatching the right technician to the right job, at the right time.
Deliver timely services, resolve customer problems, track progress, and schedule further appointments to improve customer satisfaction and loyalty.
Folio3 served as Next Technik’s technical overflow support, aiding their internal team in implementing Next Technik on the NetSuite ERP platform.
With Oracle’s acquisition of Next Technik, Folio3 is well-equipped with the right expertise to continue offering services in this vertical.
NetSuite Field Service Management provides an integrated, end-to-end solution for more effective and efficient field service.
Create service orders from NetSuite cases, sales orders, projects, or against customer assets.
Give field workers access to all the information they need through the mobile app.
One-stop shop to manage fixed assets, customer assets, and sub-assets with full visibility.
Easily and accurately track truck stock, equipment, and van inventory.
Generate automated invoices based on work done and inventory used in real-time.
Track profitability and improvements of every job and service against KPIs.
Folio3 has been delivering NetSuite implementation services to businesses for the last 2 decades. Most of our clients come from referrals, demonstrating that our work truly speaks for itself.
High-Quality Implementations
Years of Experience
Successful Go Live Rate
Netsuite Resources
NetSuite Alliance Partner Awards
With the Field Service Management NetSuite mobile app, field service workers can access a customer’s service history to identify potential problems beforehand. They can also check real-time inventory levels to ensure they have the necessary parts/items. Service manuals and troubleshooting guides are also available.
NetSuite’s mobile app keeps your technicians connected and productive in the field. They can view their schedules, access customer details, and review work order instructions. The app also features a built-in GPS for route optimization.
Yes, NetSuite integrates seamlessly with other essential business applications you already use. By eliminating data silos and ensuring all departments work from a single source of truth, NetSuite integration fosters improved overall business efficiency.
NetSuite offers a tiered pricing structure tailored to your needs and company size. Since exact costs may vary, a few factors can influence the final price. These include the number of users requiring access to the system and your preferred deployment option. To get an accurate quote, it’s best to contact NetSuite directly and discuss your specific requirements.
