Folio3 SmartCare

We take pride in delivering exceptional NetSuite support services for the past 2 decades.

Our NetSuite experts make sure you receive top-notch support, giving you a competitive edge and peace of mind.

Get Exceptional NetSuite ERP Support with Folio3

NetSuite ERP is a powerful solution, but implementing, customizing, and supporting it can be complex and costly.

Folio3 SmartCare provides comprehensive NetSuite customer support services, including product optimization, hands-on configuration, and tailored implementations. Our certified experts also offer guidance on system architecture and make sure you get smooth upgrades with each NetSuite release.

2 Decades of Expertise in NetSuite Implementation & Support Services

NetSuite SmartCare – ERP Support & Maintenance Services

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Business Consultancy

We offer expert advice and best-practice recommendations, identify improvement opportunities, and collaborate with you to implement effective solutions.

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Remedial Support

Our team quickly identifies and resolves critical issues impacting your NetSuite system. We address urgent problems and take steps to prevent future occurrences.

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Application Analysis

Through initial and annual reviews, we align your business goals with NetSuite’s features. Our analysis identifies gaps and offers actionable strategies to optimize your system.

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Performance Analysis

We routinely monitor key business processes for operational efficiency and conduct performance reviews and compare metrics to proactively address issues.

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Release Management

Receive strategic guidance on utilizing new features in NetSuite releases. We evaluate potential impacts and conduct automated testing to facilitate smooth upgrades.

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Application Architecture

We design system architectures that fit your unique needs, including data migration, customizations, and workflow optimization. 

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Application Development and Testing

With folio3 Smartcare, we  handle technical challenges, guide third-party integrations, and manage both production and sandbox environments.

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Implementation Support

We provide thorough support for implementing NetSuite features to help your system operate efficiently from the start and  make your NetSuite setup as smooth.

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User Training and Support

We provide targeted training for your team to help you double-down on your NetSuite investments and let users leverage the system effectively.

Additional Support Tasks

A list of the support tasks, but not limited to, that is usually requested by companies and seek help with.
  • SuiteScript
  • NetSuite project management
  • Workflows
  • Integration development and support
  • General NetSuite User Training
  • NetSuite CRM automation
  • Solution Design and Architecture
  • New NetSuite module implementation
  • General support across all NetSuite modules
  • SuiteCommerce development and configuration
  • Custom Integration development
  • Reports and saved searches in NetSuite
  • PDF and Email templates
  • Data migration and management
  • User access and permissions setup
  • Analytics and dashboard customization
If you want to get any additional support which is not listed above. Feel free to reach out and we would be more than happy to help!

Get unparalleled NetSuite ERP support services

What to expect from Folio3 SmartCare NetSuite ERP Support Services (ACS)?

  • Priority Access: We understand it is difficult to find and retain a qualified NetSuite resource. Get priority access to the team of seasoned NetSuite experts.
  • Proactive Monitoring: Stay one step ahead of potential issues. Our teams keep a vigilant eye on your NetSuite environment, and address concerns before they disrupt your workflows.

  • Training and Guidance: Our NetSuite experts and consultants work closely with your team to understand your unique business goals and challenges. They provide personalized guidance and recommendations to help you get the most out of NetSuite.
  • Knowledge Transfer: With Folio3 SmartCare, you’ll gain insights into NetSuite best practices and receive personalized training sessions to empower your team.

Are your ready to experience the exceptional Customer Support?

Get in Touch With Our Certified NetSuite Experts


    Frequently Asked Questions

    NetSuite Advanced Customer Support is a service offered by NetSuite and its Alliance partners to assist customers with technical issues, questions, and guidance related to their NetSuite software.
    Our Customer Support Services provide proactive monitoring, personalized guidance, and assistance with system optimization, making it a more comprehensive and tailored support solution.
    We continuously monitor your NetSuite environment, detecting potential issues before they become major problems. This proactive approach ensures uninterrupted operations.
    Yes, our services are designed to cater to businesses of all sizes, from startups to mid-sized enterprises and large corporations. We offer customized solutions to match your specific needs.
    Absolutely. We offer customized training sessions to enhance your team’s knowledge of NetSuite best practices, ensuring that you’re maximizing your investment.