Apera Bags – NetSuite WooCommerce Integration Case Study

Summary

Apera designs, manufactures, and markets specially-made antimicrobial fitness bags and accessories. Folio3 completely integrated their WooCommerce web store with their NetSuite ERP system with Folio3’s proprietary NetSuite WooCommerce Integration connector.

Customer

Launched in June 2012 by industry veterans Andrew Youngs and Frank Steed, Apera is a Denver, Colorado-based company that designs, manufactures and distributes high-quality bags feature antimicrobial product protection to resist bacterial odor, vented compartments, wipeable linings, and tremendous wet/dry/tech organization.

Challenge

Apera had been running their web store on the WooCommerce platform while all the back-office processes were automated using Oracle’s NetSuite ERP system. As the two systems were not integrated, the organization had to rely on regular manual data entry processes to make sure that both systems remain in sync. This caused a lot of extra time and effort being utilized in just keeping the information flowing in the systems accurate.

Solution

Folio3’s proprietary NetSuite WooCommerce Integration connector is an Integration-as-a-Service product that delivers complete end-to-end integration between NetSuite and WooCommerce. With Folio3’s connector, Apera was able to eliminate the extra hassle of keeping both systems synchronized manually, saving time & effort while ensuring efficiency and security.

Apera Bags were able to seamlessly connect their front and back-end systems forming a holistic system working within NetSuite. Ultimately, the company was able to transcend operational issues and bottlenecks to focus completely on key business areas such as sales, customer satisfaction, and fulfillment, etc. The feature set of the connector included:

  • Import Customers from WooCommerce to NetSuite.
  • Import Sales Orders from WooCommerce to NetSuite.
  • Export existing Sales Orders (and customer data) from NetSuite to WooCommerce.
  • Export Sales Order change log from NetSuite to WooCommerce.
  • Invoice sync from NetSuite to WooCommerce.
  • The ability to Cancel WooCommerce Sales Orders from NetSuite.
  • Export Inventory Quantity from NetSuite to WooCommerce.
  • Export Inventory Sales Price from NetSuite to WooCommerce.
  • Export Order Status and Shipping info from NetSuite to WooCommerce.
  • Filter the synced data and data sync log based on certain parameters, from the Connector Dashboard.
  • Export Refund Data from NetSuite to WooCommerce.
  • Import selected Sales Orders from WooCommerce to NetSuite, from the Connector Dashboard.
  • Export selected Sales Orders from NetSuite to WooCommerce, from the Connector Dashboard.
  • Search for imported WooCommerce Sales Orders in NetSuite.
  • Search for imported WooCommerce Customer records in NetSuite.
  • Sync Sales Orders on-demand from WooCommerce to NetSuite, from the Connector Dashboard.
  • Sync Items on-demand from NetSuite to WooCommerce, from the Connector Dashboard.
  • Sync Cash Refunds on-demand NetSuite to WooCommerce, from the Connector Dashboard.

Folio3’s NetSuite WooCommerce Integration connector is Built for NetSuite and is compliant with all the standards and practices set by NetSuite thereby ensuring security and a seamless system.

Result

Folio3’s NetSuite WooCommerce Integration connector fully integrated Apera’s NetSuite ERP system with their WooCommerce web store and therefore completely eliminated any inefficiencies or bottlenecks caused by keeping the two systems synchronized manually. With the enabled automation, the Apera was able to focus on other key areas of business performance without worrying about any operational or scaling issues.

Got a NetSuite WooCommerce Integration in mind, talk to us today!

To know more about our NetSuite integration solutions, please look at our NetSuite Integration Services.