Customer Success Story

Douglas Stewart

Facilitated with tailored workflows and reporting dashboards along with custom integrations.

Douglas Stewart

Company

Douglas Stewart

Company Size

51-200

Location

Madison, Wisconsin

Service Used

Custom Integration

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Customer

Douglas Stewart is a well known company, established in 1950 and has been one of the leading business service providers and distributors. While representing around 300 retailers in USA and Canada, Douglas Stewart has been servicing up to 4500 resellers and retailers.

Summary

Douglas Stewart Company is known for selling and distributing computer related accessories along with customer electronics products and school supplies as well. They needed a tailored Netsuite integration to develop a system that integrates with Customer support and other workflows to streamline the order process and inventory management.

The Challenge

The Douglas Stewart Company needed support with custom NetSuite Integration for their workflow that included various customizations. One major challenge was the automation of workflow making sure the data is streamlined without any manual glitches. Custom CRM support with Netsuite was also a challenge.

Solution

Folio3 provided the Douglas Stewart Company with end-to-end consulting for Netsuite Integration and support. A few of the other solutions include the following:

Result

With custom Netsuite integrations and implementation for Douglas Stewart, not only the tailored workflows were integrated but reporting dashboards were also added. A lot of the other functionalities were also integrated.

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