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Customer Success Story

Folio3 implemented NetSuite ERP with a multi-subsidiary structure and deployed Propertese to manage financials, real estate operations, facility workflows, and investment tracking for Hasheem Group.

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Company

Hasheem Group

Company Size

51-100

Industry

Real Estate

Region

UAE

NetSuite Services

NetSuite ERP Conventional

All NetSuite Solutions and Modules

Propertese NetSuite OneWorld

Application replaced

-

About Hasheem Group

  • Dubai-based conglomerate operating across real estate, education, investment, and trading.
  • Operates under Hasheem Foundation with 5 subsidiaries.
  • Manages residential, commercial, and educational property portfolios.
  • Oversees operating businesses alongside equity investments.

Hasheem Group & NetSuite ERP

With NetSuite ERP and Propertese implementation, Hasheem Group:

  • Centralized financial operations across five subsidiaries within a single ERP environment.
  • Managed property leasing, tenant lifecycles, and facility operations using Propertese.
  • Handled tenant and vendor payments through post-dated cheque–based workflows.
  • Used NetSuite OneWorld to support the multi-subsidiary structure.

Summary

Hasheem Group operated multiple businesses using disconnected systems, which limited visibility across finance, property operations, and investments at a group level.

Folio3 implemented NetSuite ERP with a multi-subsidiary structure and deployed Propertese to manage leasing operations, tenant payments, facility management, and post-dated cheque workflows. NetSuite OneWorld was used to support the group’s subsidiary structure.

This implementation brought finance, real estate operations, and investment tracking into a single system aligned with the group’s operating model.

The Challenges

  • Hasheem Group operated across multiple subsidiaries but lacked a single system to manage group-level operations and financials.
  • Financial consolidation and inter-company visibility were handled manually, making oversight difficult.
  • Property management was handled outside the core ERP, creating gaps between leasing activity and financial records.
  • The leasing lifecycle was not managed end-to-end, limiting control over contracts, renewals, and terminations.
  • Tenant and vendor payments relied heavily on post-dated cheques, with no structured tracking of deposits, due dates, or bounced cheques.
  • Facility issues were handled without a centralized system for tracking requests, escalation, or resolution.
  • Investment commitments, payments, and balances were tracked outside the ERP, limiting financial control.

Solution

Hasheem Group partnered with Folio3 to implement NetSuite ERP with a multi-subsidiary structure and deploy Propertese for real estate operations.

The implementation focused on consolidating financial operations across subsidiaries and bringing property, payment, facility, and investment workflows into a single system.

Our implementation centered on:

  • Implemented NetSuite ERP with one virtual parent and five subsidiaries, enabling consolidated reporting with inter-company elimination in AED.
  • Deployed Propertese for real estate operations with an automated leasing lifecycle from lead to tenancy contract, including renewals and terminations.
  • Centralized post-dated cheque (PDC) management for tenants and vendors with tracking for due dates, deposits, and bounced cheques.
  • Implemented facility management with tenant- and property-linked cases, escalation workflows, and document attachments.
  • Built custom investment tracking using GL custom segments for commitments, payments, and balances.
  • Enabled investment performance reporting with realized and unrealized gain/loss visibility and period-end balance calculation.
  • Configured revenue recognition for rental contracts and implemented fixed asset management for foundation-owned properties.
  • Standardized core ERP processes including procure-to-pay, CRM pipeline tracking, trading inventory, and UAE VAT configuration.

Results

  • Hasheem Group now operates all subsidiaries within a single ERP environment, replacing fragmented financial systems.
  • Group-level financial consolidation and inter-company elimination are handled within NetSuite, removing manual consolidation effort.
  • Property leasing and tenant management are now centrally managed in Propertese and aligned with financial operations.
  • Tenant and vendor payments using post-dated cheques are now tracked with defined schedules, deposit status, and bounce handling.
  • Facility service requests are now logged, tracked, and linked directly to tenants and properties.
  • Investment commitments, payments, and balances are tracked within the ERP, providing structured investment oversight.
  • Rental revenue, fixed assets, and VAT reporting are handled through standardized accounting processes across all entities.

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