The NetSuite-Zendesk Integration improves customer support and back-office operations by seamlessly connecting both platforms. It eliminates manual data entry, ensures accurate customer information and centralizes ticket management and attachments. With insightful dashboards, businesses gain visibility into performance and streamline workflows for better service delivery.
Automatically sync Zendesk Tickets as NetSuite (Support) Cases and vice versa.
Seamlessly sync customers from NetSuite to Zendesk and vice versa.
Two-way sync of files attached to tickets, such as docs and images.
Quick and easy deployment that does not require any coding.
Customize your Zendesk integration and install functionalities and workflows that fit your business
Get complete visibility of integration status and synced information.
The NetSuite Zendesk connector simplifies customer support operations. It minimizes manual data entry, reduces errors, and saves time. Support teams gain quick access to essential information and enables them to resolve issues more efficiently. By linking customer details and support requests, this integration encourages better team collaboration and ultimately enhances customer satisfaction.
Ensures up-to-the-minute accuracy across both platforms.
Personalize the integration to fit your unique business needs.
Quick setup with no coding required for instant use.
Maintain data integrity with consistent updates for reliability.
Our NetSuite and Zendesk Integration Connector is designed to meet diverse business needs. If you require specific features or workflows, we can customize the solution to suit your requirements. Whether you want to streamline ticket management, ensure customer information stays updated, or adapt the system as your business evolves, our integration can adjust to help your team collaborate more effectively.
Folio3’s work on the project received high praise from our end client, describing the solution as “ELEGANT.” Their systematic development and design process, including smaller deliverables and thorough review sessions, not only streamlined efforts but consistently exceeded expectations. Grateful for their exceptional work, I look forward to continued partnership in delivering innovative functionality for our clients.
The dedication and professionalism of the Folio3 team have been crucial in our implementation. Their experience and expert knowledge guided us to make the most of the power of NetSuite. They also ensured that even our most unusual requirements were catered for by scripting specialist solutions for us. We could not have succeeded without them.
The team at Folio3 were definitely committed to our journey and enabling us to reach our goals, and this exceeded our expectations. They guided us through some key decisions in terms of setup and their expertise was invaluable to ensuring we were able to go live with the confidence that every aspect of what we needed to consider was covered. I would highly recommend working with the Folio3 team.
We thank Folio3 for their dedication and hard work over the past 12 months. Folio3 team has been a great help to our organization, and I am proud of the relationship we have built between our colleagues and companies. I look forward to continuing to work with the Folio3 team.
I have nothing but good things to say about Folio3. They are very responsive, thorough, proactive, and the output is always what I ask for. I highly recommend them.
Foilo3 was great to work with through the whole process. We had a complex set of items and they were great at making the integration seamless and fixed issues very quickly.
We were very impressed with Folio3’s knowledge of NetSuite & the way they were able to quickly understand our requirements & develop solutions that best fulfilled our needs. The quality of their work far exceeded our expectations.
Folio3 team understood our unique requirements and adapted the connector’s functionality to suit them. They were responsive throughout the implementation process, addressing UAT issues and ensuring a smooth transition to our live environment from our existing platform. We are delighted with their service and look forward to exploring further enhancements.
We were extraordinarily pleased with the functionality and depth of understanding that Folio3’s solution exhibited after a relatively brief but incisive, project kickoff meeting. Folio3 “gets it“ from the start, relieving us from tedious development discussions drawn out over a long period of time.
The NetSuite Zendesk Connector eliminates manual data entry, centralizes ticket management, and ensures that customer information is accurate and up to date, allowing support teams to respond more efficiently to customer inquiries.
Yes, the NetSuite Zendesk Integration can be fully customized. You can personalize workflows, features, and functionalities to suit your unique business requirements.
The NetSuite Zendesk Connector features automatic synchronization and regular updates, which help maintain up-to-the-minute accuracy across both platforms.
The automation provided by the NetSuite Zendesk Connector streamlines ticket management and allows your support team to handle larger volumes of inquiries more efficiently without sacrificing service quality.
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