VoxSmart Integration

Customer Success Story

Helped streamline sales and billing, reduce manual processes, and enhance operational workflows.

Company

Company Size

51-200

Location

London, England

Service Used

Integration

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Customer

VoxSmart is a FinTech company specializing in data-driven solutions for financial institutions. Their services, including mobile capture and communication surveillance, enable compliant use of voice, SMS, and WhatsApp for transactions. They also offer trade reconstruction and data insights, helping clients generate alpha, manage risk, and save time.

Summary

Folio3 integrated HubSpot with NetSuite for VoxSmart to improve sales data management. This integration synced sales records, optimized data flow, and enhanced operational efficiency by transferring companies, deals, and quotes between platforms. The integration also enabled exporting invoice data and PDF files, improving data consistency and sales analytics for VoxSmart.

The Challenge

VoxSmart faced challenges with inefficient lead management, poor data synchronization between systems, and the inability to effectively leverage customer insights, leading to a disjointed sales and marketing strategy and operational inefficiencies.

Solution

Import Companies from HubSpot into NetSuite
Import Deals from HubSpot into NetSuite as Sales Order
Export Invoice Data from NetSuite to HubSpot along with Invoice PDF File
Invoice total amount or invoice PDF will be sent to HubSpot Deal record.
HubSpot stores files on public CDN servers. So any file uploaded from NetSuite to HubSpot will be available to anyone who has access to file url.

Result

Folio3’s custom integration for VoxSmart between HubSpot and NetSuite helped VoxSmart with sales data management and customer relations. The integration enabled smooth data flow, improving decision-making and customer engagement. This implementation not only streamlined sales and billing, but also reduced manual processes, enhancing operational workflows.