Big Poppa Smokers

Customer

Big Poppa Smokers provides a comprehensive range of end-to-end BBQ products, offering products like all American Made Grills, spices, sauces, accessories, Wagyu beef, and kits that give you everything you need to make a world-class smoker out of a 55-gallon drum.

Summary

Founded in 2009, Big Poppa Smokers is one of the leading internet retailers for BBQ Grills, Smokers, Rubs, Sauces, & Accessories. Folio3 fully integrated their NetSuite ERP system and Magento web store with its proprietary NetSuite Magento Integration connector.

The Challenge

Big Poppa Smokers wanted to fully integrate their Magento powered web store with their back-office NetSuite ERP system to automate information flow between the two systems. As they relied on manual data entry into the system to keep the systems synchronized, which led to a lot of time and admin effort being spent on the activity.

Solution

Folio3’s proprietary NetSuite Magento Integration connector is an Integration-as-a-Service product that delivers end-to-end automation and complete integration between Magento and NetSuite. The connector enabled Big Poppa Smokers to automatically sync information between its front-end and back-end systems and avoid wasting valuable time and added effort in manually keeping the systems synced.

Folio3’s NetSuite Magento Integration connector completely automated the flow of data between the two disparate systems creating a seamless digital infrastructure. With the automation and seamless flow of data, Big Poppa Smokers can direct efforts towards sales, insights, managing fulfillment, and other key business areas. The standard connector comes with the following features out of the box:

  • Import Customers from Magento to NetSuite.
  • Import Sales Orders from Magento to NetSuite.
  • Edit Orders in NetSuite and Sync to Magento.
  • Export Sales Order change log from NetSuite to Magento.
  • Export Item data from NetSuite to Magento.
  • Gift Certificate syncing from NetSuite to Magento & vice versa.
  • Promotional Codes syncing from NetSuite to Magento.
  • Terms & Conditions syncing from NetSuite to Magento.
  • Invoice sync from NetSuite to Magento.
  • The ability to cancel Magento sales orders from NetSuite.
  • Export Inventory Quantity from NetSuite to Magento.
  • Export Sales Price from NetSuite to Magento.
  • Export Order Status and Shipping info from NetSuite to Magento.
  • Export Refund Data from NetSuite to Magento.

Other than the standard vanilla features, Folio3 also delivered some customizations to fulfill specific business requirements:

  • Support the synchronization of child products from NetSuite to Magento.
  • The ability to synchronize Magento orders containing bundled items.
  • Migration of Sales Order and Customer History from Magento to NetSuite.

Folio3’s NetSuite Magento Integration connector is Built for NetSuite, therefore it is completely secure while complying with all the standards and practices set by NetSuite as well.

Result

With Folio3’s NetSuite Magento Integration connector, Big Poppa Smokers was able to avoid the manual data entry practices, completely eliminate human error in data handling, and save valuable time and cost. With both their front and back-end systems seamlessly connected and synced, the company was able to create an end-to-end system that is equipped to streamline all data flow within the organization.

After optimizing efficiency, Big Poppa Smokers can now focus on creating a superior service experience for customers and overall growth without worrying about operational issues.

 

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