Customer Success Story

Orca

Automated tha data flow between systems to eliminate manual data entry which hampered productivity.

Orca
Orca

Company

Orca Coolers

Company Size

51-200

Industry

Retail

Region

US

NetSuite Services

Shopify Connector

All NetSuite Solutions and Modules

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Application replaced

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Customer

Orca was created by outdoor enthusiasts for outdoor enthusiasts with the objective of making American-made, roto-molded coolers that can be used in any outdoor environment.

Orca manufactures and sells highly imaginative outdoor products ranging from coolers, apparel, drinkware, and accessories with a particular focus on utilizing American labor and American-made components.

Summary

Founded in 2012, ORCA Coolers manufactures and sells American made, roto-molded, rugged coolers, outdoor apparel, drinkware, and accessories. Orca Coolers completely automated and integrated their NetSuite ERP with two of their Shopify web stores (B2B and B2C) with Folio3’s NetSuite Shopify Integration connector.

The Challenges

Orca had been relying on manual data entry for both of their Shopify stores which resulted in a very series of complex processes that ended up using up a lot of time and effort just to keep the disparate systems synchronized. These extra efforts added to the operating costs and hampered productivity.

Solution

Folio3’s proprietary Shopify Integration connector is an Integration-as-as-Service product that fully integrates your Shopify web store and NetSuite back-office system from end-to-end. The integration seamlessly automates complete processes, enabling you to avoid wasting time and extra efforts on manually maintaining the synchronization between the two systems.

With the integration, Orca was able to create a perfect end-to-end integration between their front end and back-office ERP systems allowing them to concentrate efforts on other vital areas of business. The features of the connector are:

In addition to the standard vanilla features, the following customizations were also implemented for Orca Coolers:

Results

Orca Coolers were able to completely streamline and automate the flow of data between its Shopify web-stores and NetSuite ERP system. With the complete integration of the two systems, Orca was able to create a single holistic e-infrastructure for the entire organization to manage and monitor processes completely from end-to-end.

Avoid the extra efforts and time spent on manual data entry, Orca can now easily focus on fortifying competencies in other key business areas such as sales, customer experience, and after-sales services.

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