Doma - NetSuite Customization Success Story

Customer Success Story

Facilitated customization and automation of systems enabling them to process larger data.

Company

Company Size

1001-5000

Location

San Francisco, CA

Service Used

ERP Customization

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Customer

Doma, formerly known as States Title and their associate brands North American Title Company and North American Title Insurance Company, is making the title and escrow transactions a simpler, seamless process for lenders, agents, and homebuyers across the country.

Summary

Folio3 implemented a number of customizations in NetSuite to extend its out of box functionality and tailor its data flow to Doma’s business.

The Challenge

Doma Tiles needed customizations in their own NetSuite as well as customized integrations with various systems third-party systems.

Solution

Folio3 implemented a number of customizations in NetSuite to extend its out of box functionality and tailor the data flows to Doma’s business. These include:

Automatic Intercompany Journal Entry (aka. ICJEs) creation. Folio3 helped automate the ICJEs to create intercompany receivables and liabilities.
File Counts - Creation of statistical Journal Entries for every sale. Optimization of scripts for scalability, as sales volumes and locations increased.
Developed an integration with Xactly for the HR needs. Folio3 helped streamline the commission process and improve accuracy (since the data is coming straight from the source and not calculated by a user).
Integration with Bank of America for automated payment workflows, reducing delays and manual effort involved in vendor payments.

Result

With Folio3, Doma Tiles was able to fully customize and automate their own and connected systems. Their documentation and scripts are streamlined enabling them to process larger data and scale their business. Apart from this, their systems were successfully integrated with Xactly and Bank of America.